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Free course

Key skill assessment unit: problem solving

Free statement of participation on completion
Key skill assessment unit: problem solving

This course will be closing on 13 December 2023. You can continue your studies until this time and, once completed, your statement of participation will continue to appear on your OpenLearn profile.


Problem solving runs through many activities. Often problems are contexts for focusing ideas and stimulating further investigation or discussion. Framing an issue appropriately, identifying why it is a problem, recognising factors that might have a bearing on it and outlining what an acceptable resolution or solution might look like, are important approaches. Improving your problem solving skills means raising your awareness of this process. In this free course, Key skill assessment unit: problem solving, you will learn to use and adapt your skills confidently and effectively in different situations and contexts.

Course learning outcomes

After studying this course, you should be able to:

  • demonstrate a strategy for using skills in problem solving over an extended period of time
  • monitor progress and adapt the strategy as necessary, to achieve the quality of outcomes required when tackling a complex problem
  • evaluate this overall strategy and present the outcomes from the work using a variety or methods.

First Published: 10/08/2012

Updated: 07/03/2016

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