Business English: Making decisions
Business English: Making decisions

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Business English: Making decisions

1. Overview

1.1 Preparing a meeting

1.1.1 Introduction

In this section you plan a meeting with management, staff and the relocation agency. You practise passing on information about the date and venue and agree the agenda (the list of things to do at a meeting). This involves telephoning and taking and leaving messages. You look at prepositions of time and phrasal verbs.

In the activities in this section you look at the steps required to organise a meeting.

Activity 1

Listen to the answerphone message and write down the main points, using the form below as a reference point.

Download this audio clip.Audio player: Extract 11
Skip transcript: Extract 11

Transcript: Extract 11

Heather Horner
course 2, Extract 11
Diana Lees leaves a message for her colleagues.
Stuart Fox
(fade in) …is unable to answer your call at the moment. Please leave your message after the tone.
Answerphone tone
Veronika Hyks (Diana Lees)
Morning, this is Diana. Hope you had a good weekend. I’m ringing about the relocation meeting. I’m in France this week so could you carry on with the arrangements for the consultation meeting with staff and the relocation agency. Here’s what I suggest you do:
Ask Billy to get in touch with Fred Gooch from the union and sort out a date for the meeting.
Talk to Steve Vance from Reloc and find out what sort of format he thinks the meeting should have. When you’ve decided check it’s OK with Fred, please.
Ask Billy to draw up an agenda for the meeting and circulate it to all staff and copy to Reloc. Could you check with Eva Lawrence before you finalise?
Er…the last thing is the list of action points giving people jobs to do before the meeting. Could you draw up a list please? Put people’s names to jobs and completion dates.
I’ll ring you next Friday to see how you’re getting on. See you - bye!
End transcript: Extract 11
Extract 11
Interactive feature not available in single page view (see it in standard view).
  1. Billy to contact Fred Gooch re. date for meeting.

  2. Talk to Steve Vance of Reloc about format of meeting; check with Fred Gooch.

  3. Ask Billy to prepare agenda – copy to Reloc; check with Eva Lawrence.

  4. Make list of action points with names and dates.

  5. Diana ringing on Friday.


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