Glossary

Income that can be spent on any purpose decided by the organisation. This income is usually from donations.

People’s commitments to their own values as well as those of their organisation.

What people believe in, what is most important to them. Values are part of what drives people’s behaviour and actions.

Dispersed teams who rarely meet face to face but are able to work effectively due to communication technologies. People might be in different parts of an organisation, different organisations, different locations and/or time zones.