An introduction to intercultural competence in the workplace
Start this free course now. Just create an account and sign in. Enrol and complete the course for a free statement of participation or digital badge if available.
Piller, I. (2017) Intercultural communication: A critical introduction Edinburgh: Edinburgh University Press.
Rees, C. E. and Monrouxe, L. V. (2010) ‘“I should be lucky ha ha ha ha”: The construction of power, identity and gender through laughter within medical workplace learning encounters’, Journal of Pragmatics, 42(12), pp. 3384–3399. Available at: https://www.sciencedirect.com/science/article/abs/pii/S0378216610001542 (Accessed: 20 April 2022).
Spencer-Oatey, H. (2008) Culturally Speaking. Culture, Communication and Politeness Theory, 2nd edn. London: Continuum.
Articles and Books
Bechhofer, F. and McCrone, D. (2009) National identity, nationalism and constitutional change. In National identity, nationalism and constitutional change pp. 1-16. London: Palgrave Macmillan.
Benwell, B. and Stokoe, E., (2006) Theorising Discourse and identity. Discourse and identity, pp.17–47. Edinburgh: Edinburgh University Press.
Billig, M. (1995) Banal Nationalism. California: Sage.
Côté, J. (2006) ‘Identity studies: How close are we to developing a social science of identity?—An appraisal of the field’, Identity, 6(1), pp. 3–25.
Jackson, J. (2014) ‘Language and identity in intercultural communication, in Introducing language and intercultural communication’, Routledge, pp. 129–156.
Lesser, J., (2013) ‘Ethnic Myths as National Identity in Brazil’, National Myths: Constructed Pasts, Contested Presents pp. 65–75.
Tan, C. L-L. (2016) ‘The Singlish Language Reflects the Power of My People’, Time 9 August. Available at: https://time.com/4441078/singlish-language/ (Accessed: 20 April 2022).
BBC News (2013) ‘What does being British mean to Britain?’ BBC 30 September. Available at: https://www.bbc.com/news/av/uk-24304418 (Accessed: 20 April 2022).
Othering and Belonging Institute (2020) Bridging: Towards A Society Built on Belonging, 7 January. Available at: https://www.youtube.com/watch?v=MZjSsuz1yfA (Accessed: 20 April 2022).