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Management: perspective and practice
Management: perspective and practice

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3.2 Values

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Figure 12 Oxfam logos

These represent the invisible facets of organisational culture and include the norms and beliefs that employees express when discussing organisational issues, such as the value placed on (and rewards offered for) honesty, trust and effort. Values can also be represented in mission statements, such as Oxfam’s, as shown above. You can see how these values can become visible or be brought to light through careful and directed questioning. And in the Oxfam example above, you are left in no doubt about what the organisational commitment is.