Foundations for self-directed support in Scotland
Foundations for self-directed support in Scotland

Start this free course now. Just create an account and sign in. Enrol and complete the course for a free statement of participation or digital badge if available.

Free course

Foundations for self-directed support in Scotland

1.2 What's in a name?

Figure1.2

People who are supported by health and social care services have been given different names by the professions who deliver care. In this section you will examine how the names – ‘patient’, ‘client’ and ‘service user’ – are related to the care that people have received and how this links to the concept of personalisation. This is not just about names – it is about the changing society that these names have been embedded in.

Activity 1.2: Just words?

Timing: (20 minutes)

All of us at one time or another are (or will be) likely to have been described by others as ‘patients’, ‘service users’, ‘consumers’ and maybe ‘clients’ or ‘citizens’ – or to have used these words about other people.

  • What does each of these terms mean to you?
  • The Social Care (Self-directed Support) (Scotland) Act 2013 refers to the person who directs their own support (and parents of under 16 year olds with support needs) as 'the supported person'. What does this term mean to you?

Use your learning log [Tip: hold Ctrl and click a link to open it in a new tab. (Hide tip)] to record your thoughts. You may want to add to your reflections as you work through this course.

Figure 1.3 What's in a name?
KG097_1

Take your learning further

Making the decision to study can be a big step, which is why you'll want a trusted University. The Open University has 50 years’ experience delivering flexible learning and 170,000 students are studying with us right now. Take a look at all Open University courses.

If you are new to University-level study, we offer two introductory routes to our qualifications. You could either choose to start with an Access module, or a module which allows you to count your previous learning towards an Open University qualification. Read our guide on Where to take your learning next for more information.

Not ready for formal University study? Then browse over 1000 free courses on OpenLearn and sign up to our newsletter to hear about new free courses as they are released.

Every year, thousands of students decide to study with The Open University. With over 120 qualifications, we’ve got the right course for you.

Request an Open University prospectus371