It’s imperative that organisations embed a culture of learning rather than blame. In other words, clarifying how organisational ways may cause harm, being respectful, factual, transparent and accountable.

It involves building a non-permissive environment, where wrongdoing is not tolerated, and living and breathing the mission and values of the organisation.

The elements of a learning culture are shown in the following diagram.

Following these elements to guide the learning process could prevent further harm from occurring and support new learning to be communicated across the organisation and with stakeholders.

The learning should also be included in organisational safeguarding policies and practices to demonstrate accountability to the donors, partners, and beneficiaries you work with, but should also be constantly evolving in response to new learning.