I can easily see why online disinhibition might be considered a good thing, particularly in the interest of counselling, having the ability to participate in counselling from the comfort of your own home, may have particular advantages for those who are experiencing anxiety of counselling face to face basis, of being out with their own environment. Being able to access counselling sessions, may actually promote better communications. Even more so in times of the pandemic, where people with mental and physical impairments are unable to connect with others online, which is escalating isolation. I support a charity called Glasgow Disability Alliance, who are currently running online courses helping people to connect with others, as well as providing necessary equipment to people who are disadvantaged not only by the pandemic but also health issues.
I personally don't use social media a lot only because, I am very aware that a frivolous comment can be easily taken out of context and because I am training to be an educator, I feel I have to monitor my interaction with social media. We hear so many awful stories of online bullying, where people verbally abuse and threaten others via social media because they can leave nasty comments with no repercussions.