You can use the course glossary to help with any unfamiliar terminology.

Browse the glossary using this index

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ICT (information and communication technologies)

Information and communication technologies, services, systems and networks which create, access, store, organise, protect, communicate and transmit information in a variety of electronic or digital forms. In education, ICT offers many tools and methods to support teaching and learning.


Financial or non-financial rewards designed to motivate individuals to accept a particular job or responsibility or to achieve certain objectives.

Indirect discrimination

Less favorable treatment which occurs when the same condition or criterion is applied to everyone, but results in a disproportionately harsh impact on some persons on the basis of characteristics such as race, language, ethnicity, colour, sex or religion.


The process of supporting a teacher to reflect on and develop their professional skills during the first few years of teaching or the first year in a particular school, through a combination of mentoring, informal support and ongoing formal training.

Initial teacher education/ training (pre-service training)

Teacher education before entering a classroom or other educational site as a fully responsible teacher.

In-service education and training (INSET, see also CPD)

The process by which teachers engage in further education or training to refresh or upgrade their professional knowledge, skills and practices in the course of their employment.

International Task Force on Teachers for Education for All

A dedicated international alliance of stakeholders, including national governments, intergovernmental organizations, NGOs, CSOs, international development agencies and private sector organizations working together to address the teacher gap to meet the Education 2030 Agenda goals.