People who use computers to gain unauthorised access to data.

A physical document, such as a tax form, printed letter or textbook, as opposed to an electronic one.

The part of your computer that stores data.

The physical part of a computer that we can see and touch.

A set of headphones, typically with a microphone attached.

Illegal methods used to sell healthcare products or miracle cures that are not genuine.

(see live chat)

A form of user assistance designed to assist with the use of websites, software applications or operating systems.

The main page of a website. It usually provides links to all other sections of the website.

(See Wi-Fi hotspots)

(hypertext transfer protocol secure)

A procedure used to transfer data over the web. If the website address starts with ‘https://’then you are accessing a secure website.

A web address within a document or web page that you can click on to open a website. A hyperlink is usually indicated in blue.