4 Skills developed through work

_{Greeting customers and assisting with customer queries}

_{Demonstrating new product features to customers}

_{Maintaining sales records and stocktaking}

_{Customer service}

_{Product knowledge}

_{Customer care}

_Numeracy

_{Presentation and communication}

_{Self-motivating}

_{Active listening}

_{Checking payments from customers}

_{Issuing receipts, refunds}

_{Handling merchandise returns and exchanges}

_{Resolving customer complaints and providing relevant information}

_{Cashier training}

_{Use of cash till}

_Bookkeeping

_{Handling cash}

_{Listening and questioning}

_{Interpersonal skills}

_{Attention to detail}

_{Setting up equipment, helping to prepare the classroom for lessons and tidying up afterwards}

_{Providing support to children who need additional help with their work}

_{Looking after children’s personal needs, including dealing with playground accidents and caring for children who are upset}

_{Helping with school trips, events and outings}

_{Supporting teaching and learning}

_{English Language}

_{Managing challenging behaviour}

_{Basic computer skills}

_{Time management}

_{Conflict resolution}

_{Assessing emergency situations}

_{Distributing humanitarian aid to people who have been hit by natural disasters}

_{Coordinating and supporting the work of volunteers and staff}

_{Liaising with government officials and donors}

_{Basic First Aid}

_{Project management}

_{Team work}

_Empathy

_Networking

_{Motivating others}

_{Collaborating}

_{Presenting, promoting and selling products}

_{Performing cost-benefit and needs analysis to meet customers’ needs}

_{Establishing and maintaining positive business and customer relationships}

_{Handling customer orders}

_{Using stock recording system}

_{Persuasive skills}

_{Negotiation skills}

_{Prioritisation}

_{Organisational skills}

_{Confidence using computer and sales record software}

_{Supervising the sales team}

_{Analysing the current market conditions and competitor information}

_{Monitoring, reviewing and reporting daily on the operation sales system}

_{Leadership training}

_Leadership

_{Critical thinking}

_{Analytical skills}

_{Report writing}

_{Problem solving skills}

_{Expertise using Microsoft Word, PowerPoint & Excel}

_{Overseeing and leading the company’s operations}

_{Recruiting and managing the employees}

_{Planning and evaluating activities}

_{Training new employees}

_{Managing budgets}

_{Decision making}

_Multitasking

_{Developing business strategy}