Staying safe

Online banking is not immune to hackers, but banks have a high level of security to protect customers. If you register for online banking and you suspect that your account has been hacked, report it to your bank immediately. Check your account regularly and if you spot any suspicious activity, such as purchases or account withdrawals that you didn’t make, report it to your bank immediately. Your bank will also contact you if they suspect there is fraudulent activity. Most banks will reimburse funds lost through no fault of the account holder.

Your bank will never send you an email asking for personal information or card details. If you receive one, it’s likely to be a phishing email (see Lesson 3 [Tip: hold Ctrl and click a link to open it in a new tab. (Hide tip)] ). Report it to your bank immediately.