Lesson 4: Summary

In this lesson you looked at online shopping, online banking and protecting financial information. You also looked at how to find assistance if you need help while online shopping, and to find out what your rights are. You explored information on public services that are available online and how to fill out online applications.

Online shopping allows us to shop whenever it suits us and have items delivered to our door. You can use the internet to search for the product you’re looking for, compare prices, add items to your virtual basket, pay for them at checkout and track their delivery. You looked at ways to stay safe while you shop; how to spot a trusted website; secure ways to pay; some of the best-known shopping websites; how to set up online accounts; and how to protect our passwords. To stay safe, check the URL is correct, and that the URL starts with ‘https://’ and has a padlock symbol.

You looked at how websites offer support to solve common problems through their online chat facility, and at how online banking allows you to access your bank account and carry out financial transactions using your smartphone, tablet or computer.

Finally, you looked at using the internet to find information and access public services. You covered filling out online forms and scanning or downloading the documents you need, and then uploading them to a website such as GOV.UK.

Activity 4.4: Looking back on Lesson 4

Use the space below to make notes on what you’ve learned in Lesson 4. Think about what was new to you and what you already knew.

Here are some ideas to get you started:

  • I have bought something online.

  • I know how to set up online banking.

  • I can use the help chat if I have a query.

  • If I need to access public services, I can do that online.

  • I have filled in a form online.

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