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OpenLearn gives you free access to learning materials from The Open University. The LearningSpace is a great place to get an idea of what to expect from university study. You'll find materials from our courses on a range of subjects. Try as many as you like for free.

25 May
2012

What is the LearningSpace?

The LearningSpace contains materials from Open University courses. These are materials from the same courses our registered students take – but online and free to the world! With over 500 study units, spread across 12 subject areas, we hope you'll find something that interests you.

Study units can take anything from 1-50 hours to work through and are available from introductory to postgraduate level. Each has clear learning outcomes, and many have activities and sample answers to help you assess your progress. If you don't want to study alone, there are plenty of opportunities to connect with other learners online. Find out more in our Quickstart Guides.

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I am a new one here,and I

Ana Chkhartishvili

I am a new one here,and I would like you to help if you can) I am from Georgia,Batumi very beautiful city.I would like to practise here and to achieve my goal,I am interesting in topics here,how can I attend online course and finish it? Can you help me please)

Hi Ana, You can join any one

Openlearn Moderator

Hi Ana,

You can join any one of our online units for free (also with no time restraints), the main page with all our topics can be found here - http://openlearn.open.ac.uk/ and the 'getting started' page is here - http://openlearn.open.ac.uk/mod/resource/view.php?id=403922 this will give you all the help you need to start to study our units.

The units are not accredited, if you would like more information about the Open University and it's accredited courses the main page is here - http://www.open.ac.uk/

Many thanks Ana - have fun browsing.

OpenLearn Moderator

help!!!

David Chippendale

i've just done a free course but can't find where im supposed to answer the questions or even if i receive a certificate at the ned of it, sorry i'm new at this.

Hi David, People usually

Openlearn Moderator

Hi David,
People usually write their answers down and then check them against the 'revealed' answers. The units are 'stand alone' which means there are no academics marking the units, this also means that the units have no accreditation associated with them. There are no time restraints so you can take as long as you like to complete each unit.
Hope this helps
OpenLearn Moderator

Unable to login in today after registering last night?

Andrew Sheppard

I am posting this support request here as I'm unable to log into the forums.

It seems I'm unable to access my complete account. I've attempted to log in via

"Home > My account" @ http://www.open.edu/openlearn/user/148480 which automatically redirects to http://www.open.edu/openlearn/users/zz904112

This does not appear to be the same profile I was using last night. Not only is is presented in a different layout, I notice the absence of my avatar image which I uploaded < 22 hours ago.

Trying access my (old?) profile via "LearningSpace / Participants / [my name]"
(http://openlearn.open.ac.uk/user/view.php?id=386668&course=1) returns "Sorry, but you do not currently have permissions to do that (View user profiles) [VLE]".

Attempting to sign into myLearnSpace directs me to the sign in (https://msds.open.ac.uk/signon/SAMSDefault/SAMS001_Default.aspx?URL=http://openlearn.open.ac.uk/my/), but "My Account" (@ top right) allows me access to the standard five account options. Still, attempting to sign into after the myLearnSpace redirect, I'm looped *back* to http://openlearn.open.ac.uk/my/ sign in page.

Thinking it to be a cookie-related issue, I tried via IE (v 8.0.760.1.17514) to log via http://openlearn.open.ac.uk/user/view.php?id=386668&course=1. That linked me to http://www.open.edu/openlearn/users/zz639453?samsredir=1332899739 profile. The latter shows me to be a memeber for 1 year, 22 weeks... wholly incorrect. It too uses a different layout fr last nite. This profiles shows "Your Profile"'s page HTML title of "Zoe Taylor."

I also note the absence of my name next to "/ Sign out" @ the top right screen.

Is my MSDS data properly linked to openlearn.open.ac.uk? It seems/feels they're different systems, but not sync'd (eg: /openlearn/user/148480 , /openlearn/users/zz904112 , openlearn.open.ac.uk/user/view.php?id=386668&).

Please advise. I have journal entries fr last night I consider to be paramount, so I would like to recover them. My e-mail address is onfile & correct (per numerous password reset requests & updates).

Thank you,
-- A. Sheppard

Seems resolved?

Andrew Sheppard

I'm able to access my profile & journal via http://openlearn.open.ac.uk/mod/oublog/view.php?user=386668 while http://www.open.edu/openlearn/user/148480/edit seems to have a different profile unrelated to 386668 (?!). A strange arrangement.

Hi Andrew, I'm glad it's now

Openlearn Moderator

Hi Andrew,

I'm glad it's now working - I was poised to send you an e-mail but you've beaten me to it. The technical guys are looking into what happened as there seemed to be a large 'glitch' when you logged in.

If you have any more problems with the sign in please let us know.

Many thanks

OpenLearn Moderator

Access problems: Interactive quiz and write permission in forum

Frank Siebert

Hi,

I’m having a problem when trying to access the “OpenMark Quiz” at the following link:

http://openlearn.open.ac.uk/mod/oucontent/view.php?id=398376&section=1.4

The “OpenMark Quiz” is at the end of the course “MU120_4M1: Numbers, units and arithmetic” and is accessed from Section 4 from the “interactive quiz” link at the bottom of the page

When I click on the link “interactive quiz” I get the following:

QUOTE

Unable to create session cookie
In order to use this website you must enable cookies in your browser settings.
If you think you shouldn't be receiving this message and there is a problem with our systems, please contact the Student Computing Helpdesk.
Technical information
If you intend to report this as a problem, please keep a copy of the following information (copy and paste it into Notepad, a document, or an email):
Time: 2012-02-05 19:42:35
OUCU: zz884926
URL: /mu120-08.module1/
TN: openmark @ hookbill
Status: 403
Title: Unable to create session cookie
Message: In order to use this website you must enable cookies in your browser settings.

UNQUOTE

I have also noted that this ONLY happens if I’m signed in. However, if I’m not signed in then I can access and complete the interactive quiz but my results are not recorded.

I’ve tried this several times with the same result: Sign in and receive the error. Not signed in: Access to the interactive quiz is OK.

Another anomaly is that even though I’m signed in I cannot post in the relevant forum and only have read access.

I would like to get this sorted out as I am planning to do all the OpenLearn maths courses in preparation for a Level 1 Maths course which I am wishing to start later this year.

Any help in this matter would be greatly appreciated.

Many thanks.

Kind regards,

Frank Siebert

Hi Frank - Many thanks for

Openlearn Moderator

Hi Frank - Many thanks for your post and also for putting down all the detail, it really helps us when we have problems to fix. I've passed your message onto our technical team who will look into it as soon as possible. I'll let you know when they have a solution.

Many thanks

OpenLearn Moderator

Access to intercative/quiz & forums

Frank Siebert

Many thanks for the very quick response.

I sent a similar email to openlearn@open.ac.uk about two days ago detailing the problem.

One other thing I've noticed is that when I'm on the "OpenLearn" home page: http://www.open.edu/openlearn/

It shows that I'm signed in by the statetment "Welcome back Frank Siebert - You are here: Home" I also note that it also shows 'Sign Out' at the top right hand of the page.

However, if I click on the link "Free Courses" on the home page (towards the top on the right hand side) and go to the the "LearningSpace" page the "Welcome" message no longer shows and the "Sign Out" now shows "Sign In" which suggests that my credentials haven't been carried forward to the "LearningSpace" page. Going back to the "OpenLearn" home page indicates that I'm still signed in.

Hope this additional information helps in tracking down the problem and please let me know if you require any further information.

Many thanks.

Kind regards,

Frank Siebert

Thanks Frank - I've passed

Openlearn Moderator

Thanks Frank - I've passed the info onto the technical chaps, like you I hope it helps them solve the problem :-)
OpenLearn Moderator

Feedback?

Frank Siebert

OK - thanks but how will I know when the problem has been sorted out?

Will the 'technical chaps' get in touch with me directly - how does the feedback work?

Cheers,

Frank

Hi Frank, I'll post a reply

Openlearn Moderator

Hi Frank,
I'll post a reply as soon as they let me know it's fixed.
Many thanks
OpenLearn Moderator

Resolution to 'Sign in' problem

Frank Siebert

Hi,

Is there any update on this problem? I have waited patiently for over 2 weeks for a resolution to the problem and have been checking it regularly to see if it has been sorted out.

My sign in credentials still aren't being carried forward to the Free Courses page which means I cannot keep a record of my progress as I work through the Maths modules.

I also can't post to the Forum nor use the 'Tags' facility which is rather frustrating to say the least.

I'm a bit worried about the support for this type of problem and am now seriously reconsidering whether to register for the courses I wish to take in March and consider other establishments instead.

Any further information on a resolution to the problem would be highly appreciated.

Many thanks.

Regards,

Frank.

Hi Frank, Can you clear all

Openlearn Moderator

Hi Frank,
Can you clear all your cookies and try using another browser, then log into LearningSpace and try again, if this still doesn't work please let me know asap we will try something else (the clearing cookies and browser has worked for another user recently).
Many thanks
OpenLearn Moderator

Problem partially solved

Frank Siebert

Thanks for the prompt reply and your suggestions but still no joy I'm afraid.

Your suggestion to change browsers partially did the trick.

It seems Internet Explorer 9 has a problem with the website (even with all cookies cleared).

However both Firefox and and latest version of Google Chrome (Version 17) carries forward my credentials and now allows access to the forums, etc.

However, the original problem still remains using either Chrome or Firefox. If I'm signed in I cannot access the OpenMark Interactive Quiz at the end of each Module. (Please note that in both Chrome and Firefox all cookies have been cleared and both browsers are set to allow third-party cookies). If I sign out I can access the quiz but then obviously nothing is recorded which was the original problem I was trying to obtain a solution for:

When signed in and try to access the interactive quiz:

With Chrome I get:

Unsupported browser
You appear to be using a Web browser we don't support. While it is possible to enter the test anyway, we would strongly encourage you to switch to one of the browsers we officially support, particularly if the test you are about to take counts toward your course mark. Tests may display or respond incorrectly when using other browsers.
You are using Safari.
Some parts of this system rely on features that are not included in current versions of KHTML-based browsers (like Safari) at the time of writing.
We support the following browsers:
• Mozilla Firefox 1.5+ (available on Windows, Mac OS X, and other platforms; we verify against the Windows version)
• Microsoft Internet Explorer 6.0+ (Windows version only)
We recommend that you close this window and then access the test using one of our supported browsers, upgrading your software if necessary.
Enter test anyway, even though it may not work
Information for those interested in Web standards
You may like to know that we developed the system in line with standards where possible, but certain tasks could only be achieved using browser features that are not specified in any standard and are not supported in all browsers. In addition, we strongly recommend using specific browsers because those are the browsers that we check the system with. Only when using those browsers can we be fairly sure that the system will operate correctly.

With Firefox I get:

Unable to create session cookie
In order to use this website you must enable cookies in your browser settings.
If you think you shouldn't be receiving this message and there is a problem
with our systems, please contact the Student Computing Helpdesk.

Technical information
If you intend to report this as a problem, please keep a copy of the following
information (copy and paste it into Notepad, a document, or an email):

Time: 2012-02-29 11:47:50
OUCU: zz884926
URL: /mu120-08.module1/
TN: openmark @ hookbill
Status: 403
Title: Unable to create session cookie
Message: In order to use this website you must enable cookies in your browser settings.

Any further pointers to a resolution would be appreciated.

Kind regards,

Frank Siebert

Hi Frank, Just to let you

Openlearn Moderator

Hi Frank,
Just to let you know I'm still waiting for an answer on this, I will speak to them again today to try to hurry it along.
Many thanks
OpenLearn Moderator

Thanks

Frank Siebert

Many thanks - will await further developments.

However, cut off for me will be early next week as I have to make a decision then.

I really don't wan't to wait such a long time (nearly a month) to sort out an IT problem with only a response approximately every 24 hours or so, and, sometimes much longer.

I appreciate your further help on this matter and look forward to a rapid resolution

Regards,

Frank

"We give you all the support you need" - obviously not!!

Frank Siebert

Another week goes by and still no resolution nor even the courtesy of a reply to my previous post.

To add insult to injury I've just received the following in my inbox from an Open University email promotion:

"WE GIVE YOU ALL THE SUPPORT YOU NEED" (Highlighted in large characters at the top of the email)

I will complain and pursue my problem via a higher authority as I'm obviously not receiving this so called 'support' or a solution through this medium.

Frank Siebert

Hi Frank, Following your post

Openlearn Moderator

Hi Frank,

Following your post on 3rd March, there had been no update as to a technical solution for your query.

As you are aware we have been testing this issue and it appears that this type of quiz is unable to sync with the activity record so results will not show. The technical team are investigating whether they can fix this so that the activity report will be able to record these results in the future

In the meantime, you should be able to access and complete the quiz as follows. We would suggest either printing the results page or saving the web page as your record of completing the activity.

Using Internet Explorer

1. Go to Internet Options
2. Under Browser History - > [Press Delete]
3. Select Cookies with a check mark – [Press Delete]
4. Press OK
5. Go to https://students.open.ac.uk/openmark/mu120-08.module1/
6. Click ‘Begin’
7. Print out or save the results page

Using Firefox

1. Go to Tools
2. Click Clear recent history
3. Ensure that ‘Cookies’ is selected with a green tick
4. Press Clear now
5. Go to https://students.open.ac.uk/openmark/mu120-08.module1/
6. Click ‘Begin’
7. Print out or save the results page

We regret that you feel we haven’t been much help so far, we have tried to keep you abreast of developments as and when we receive notifications from the technical team. We are a small group who try our best to sort out problems as soon as possible but unfortunately some problems are more difficult to solve.

Please let us know how you got on.

OpenLearn Moderator

course material B713-PM

Trevor Coleman

Hi, I cannot find any other way of contacting the OU about Openlearn course material, so I will try here.

I am trying to use the free Open Learn option to go through the B713-PM course. I have downloaded other courses with no problem.

This one - whatever I do - I end up on the page for Case Study Materials, which takes me to:

http://labspace.open.ac.uk/course/enrol.php?id=2623

This asks me for a one time password, which I do not have and I have no idea who the three people listed are.

TC

Hi Trevor, I've just tried

Openlearn Moderator

Hi Trevor,

I've just tried the unit and as long as I'm signed in and using Internet Explorer it seems to work. Could you possibly give that a go and in the meantime I'll ask the team to look at the problems we seem to be having using the other browsers. If it still wont work in IE please e-mail openlearn@open.ac.uk and we will take another look for you.

Hope this helps.

OpenLearn Moderator

Hi Trevor, I've passed your

Openlearn Moderator

Hi Trevor,
I've passed your query onto our technical team, as soon as they have resolved the problem I will let you know.
Many thanks for alerting us to this.
OpenLearn Moderator

general dictionarys on file for religion course

John Waz

am trying to find free version of the oxford dictionary for my free beginners course on religion am basically half of the way thru the course and need definition on what religion means please help

This is great

Raymund Salazar

i jst found out about Khan Acadamy, and signed up to Codeacademy.com , and now open U. don't know where to start

I have just join this

Piyush Garg

I have just join this website, this website is great and i am sure this website will change my studying techniques tremendously.

Tapping into Mathematics

Simeon Gann

I have a copy of Tapping into Mathematics with the T-80 Graphics Calculator, but have a TI-83. Can anyone tell me if there is a big difference? Should I try to get a copy of the updated book? Thanks

TI-83 Graphics calculator book

Dr T E Steele

Yes you should get the TI-83 book. They are selling for one penny on Amazon they are Reading University Library copies and seem to be in mint condition.
Happy Tapping!
TS.

test

Dia Ma

test

my profile

Fabio Pasquarella

Hello, each time I try to change any of the details recorded about me I get "Incorrect sesskey submitted, form not accepted!"...

Hi Fabio, The easiest thing

Openlearn Moderator

Hi Fabio,

The easiest thing to do is to delete all your cookies. If, after you have done this you are still having problems please e-mail OpenLearn - openlearn@open.ac.uk - and the technical team will pick up the problem and try to resolve it for you.

Many thanks
OpenLearn Moderator

Hi, I can't open my personal

Aleksandra Poty...

Hi,

I can't open my personal account going to the moduls. I have got my username and password but still can't get there.

I am having the same problem,

Tracy Orr

I am having the same problem, I can not get through to student home even though at the top right it says I am signed in.

I keep putting my user name and password in but it can take as many as 20 times before i get in.

I need this sorted ASAP as I need to do legal research for my TMA due in 12 days time.
I have emailed the IT people but have not heard anything.

Hi Tracy, The number for

Openlearn Moderator

Hi Tracy,
The number for Student Support is 10908 653972. I'm afraid I don't have access to student information on the Open University site, but if you call them they will be able to help you.
Sorry I can't be more help.
OpenLearn Moderator

Hi Aleksandra, Could you

Openlearn Moderator

Hi Aleksandra,
Could you please e-mail openlearn@open.ac.uk with your full name, as we will need you e-mail address as well as your name to check your account.
Many thanks
OpenLearn Moderator

DD101 11J

Tony Ogbe

Hi,

Could any one please, put me through to DD101 forum,site,i've been around searching to no avail.

Many thanks,

Tony.

Hi Anthony, Unfortunately I

Openlearn Moderator

Hi Anthony,
Unfortunately I don't know where the Forum site is situated, if you go to the student page - https://msds.open.ac.uk/students/, you should be able to access it from there. If you are still having difficulty finding it, if you e-mail General Enquiries general-enquiries@open.ac.uk they will be able to point you in the right direction.
Many thanks
OpenLearn Moderator

Cant find my courses!

Dani Bol

For some reason I can't find the link to get to my learningspace anywhere on the site.

Hi Dani, Can you possibly try

Openlearn Moderator

Hi Dani,
Can you possibly try signing in to LearningSpace again by using the sign in that has the little green man next to it on the right hand side of the screen (sounds funny I know!) - http://openlearn.open.ac.uk/. If the 'My LearningSpace' doesn't come up can you possibly let us know via openlearn@open.ac.uk and I will get the technical team to look at it for you.
Hope this helps - have a good weekend.
OpenLearn Moderator

Forums

Allison Hall

I this page used also for forum or i it used for more general things.
Thanks

Hi Alison, If you are after

Openlearn Moderator

Hi Alison,
If you are after general topic forums, they can be found here http://openlearn.open.ac.uk/ - click o your chosen topic and there is a link through to the forum on each page i.e. http://openlearn.open.ac.uk/course/category.php?id=3. If you are looking for specific unit forums they can be found in the first page of the unit on the left hand side (unit forum).
Hope this helps.
OpenLearn Moderator

If you click on study

Chris Norton

If you click on study Belinda, then click on Free courses. It should then bring them all up.

Enrolling on a free OpenLearn course

Belinda Williams

Hello,

Could someone please tell me how to access/download the course information I would like to study as I am just going round in circles trying to figure it out!

Many Thanks

Hope you found them ok

Openlearn Moderator

Hope you found them ok Belinda, if you need any further advise just let us know.
Many thanks
OpenLearn Moderator

Enrolling on a free OpenLearn course

Belinda Williams

Hello,

Could someone please tell me how to access/download the course information I would like to study as I am just going round in circles trying to figure it out!

Many Thanks

Finishing a module

Christine Ballard

Hey, when you finish a module do you just unenrol from it? nothing is showing up in my activity even though i have finished the module and all pages are viewed, the module is still in my active ones

Thanks

Hi Christine, I've passed

Openlearn Moderator

Hi Christine,
I've passed your query onto our technical team, I'll let you have the answer as soon as they have looked at it.
Many thanks
OpenLearn Moderator

Entries not saved

Tracy Peel

it would appear that something is not working because my new entries in the learning journal are not being saved nor was my last comment posted today on this page. As to the latter, I saw it appear on the page and now it's disappeared. Please help, particularly with the learning journal entries problem.

online tutoring for indian and western music

Sangeetha Sarani

SangeethaSarani is an online school of music providing expert guidance for carnatic music, hindustani, western classical music, light music, kathakali sangeetham, and instrumental keyboard (western). SS gives a different school of thought in the learning process and is successful till date. (Commercial website removed by OpenLearn Moderator)

Are there any active learning clubs?

Denis O'Brien

I want to study BU130 but there is no active learning club for that topic. I have broused other learning clubs and they are all 'dead'. I don't know how many students are using Open Learn resources but is there a learning club for active students who want to socialise/share learning experiences with other similar people? A Student Common Room ... maybe for each sector ... for example?
Or should I set one up?
Cheers
Denis O'Brien
Tutor B822

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