1 How to successfully communicate with other people
The main reason for speaking or writing is to communicate with other people. This consists of giving them a written or spoken message they can understand and respond to. As illustrated by Figure 1, communication takes place when a sender, who could act as a speaker or a writer, sends a message to a receiver, who can be a listener or a reader. The receiver often responds to the sender by speaking or in writing.
In this section you will look at the challenges of everyday communication and learn how essays can be a form of communication between students and tutors.