Please note: this course will be closing on 11 May 2022. After this date, you will no longer be able to study the course but if you've already gained your cerficate this will continue to display in your learner profile.

This free course, Knowledge technologies in context, explores knowledge technologies; that is, software systems that can represent, interpret, formalise or interrogate phenomena and create models of how the world works. It demonstrates how a well-designed system can have positive effects on the work 'ecosystem', potentially allowing more time for people to concentrate on their strengths. Emphasising core concepts of representation, interpretation and situated use in context, this course will help masters students and those involved in specifying and designing software for business understand how such systems can help manage knowledge as well as providing a framework for evaluating claims made by technology vendors and researchers.