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...business - it’s about spotting opportunities, solving problems, and creating value in ways others haven’t imagined...[pencil and eraser next to a drawing of a question mark in a lightbulb] From turning everyday items into premium experiences to building platforms that change how we live and work, entrepreneurs think differently. They combine creativity with...

...business - public as well as private? Peter Bloom discusses customer service in the contemporary age...[A customer service desk at an airport] Consumer services lies at the heart of almost any successful business. The commitment and ability to meet customer needs seems straightforward. However, it requires sophisticated forms of management and dynamic organizational...

...business and government. Although it is not yet clear what Brexit will look like, the added costs from trade-related red tape that will result from leaving the EU are certain. And these costs are likely to be significant without adequate reform to customs procedures. At present, all goods entering the UK from outside the EU require an import declaration. The most common...