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...course, Introduction to operations management, will introduce you to the role of operations management in organisations, and gives you the opportunity to understand what an operations manager does. It looks at how the role might influence the short- and long-term success of the organisation. It is important to develop a clear understanding of the impact of good and bad...

...course, Managing and managing people, will introduce you to the world of management. We will be looking at a range of topics, including what managers do, what skills they require, and how you can develop as a manager...This free course, Managing and managing people, will introduce you to the world of management. We will be looking at a range of topics, including what...

...course provides a good sense for three of the core skills required of an effective coach. Whether or not you recognise the use of a 'coaching approach' in your workplace, you will be able to use the learning in the course to enhance your day-to-day interactions in your workplace...This course provides a good sense for three of the core skills required of an effective...

...course, An introduction to public leadership, you will learn more about leadership in the context of public service provision, by public sector organisations, community and voluntary groups, and political bodies...Leadership has been studied for centuries, although its examination in modern times has largely focused on the work of senior executives in private sector,...

...course, Social marketing, examines the nature of social marketing and how the adoption of marketing concepts, frameworks and techniques developed for commercial marketers can be applied to the solution of social problems...Never before have social issues been more at the centre of public and private debate. From concerns about sustainability and the future of the planet...