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...course, Introduction to operations management, will introduce you to the role of operations management in organisations, and gives you the opportunity to understand what an operations manager does. It looks at how the role might influence the short- and long-term success of the organisation. It is important to develop a clear understanding of the impact of good and bad...

...course, Managing and managing people, will introduce you to the world of management. We will be looking at a range of topics, including what managers do, what skills they require, and how you can develop as a manager...This free course, Managing and managing people, will introduce you to the world of management. We will be looking at a range of topics, including what...

...course provides a good sense for three of the core skills required of an effective coach. Whether or not you recognise the use of a 'coaching approach' in your workplace, you will be able to use the learning in the course to enhance your day-to-day interactions in your workplace...This course provides a good sense for three of the core skills required of an effective...

...course, An introduction to public leadership, you will learn more about leadership in the context of public service provision, by public sector organisations, community and voluntary groups, and political bodies...Leadership has been studied for centuries, although its examination in modern times has largely focused on the work of senior executives in private sector,...

...course, Social marketing, examines the nature of social marketing and how the adoption of marketing concepts, frameworks and techniques developed for commercial marketers can be applied to the solution of social problems...Never before have social issues been more at the centre of public and private debate. From concerns about sustainability and the future of the planet...

...course uses theories and models to explain marketing communications and provides examples of how to effectively manage the marketing communications process. This OpenLearn course is an adapted extract from the Open University course B328 Marketing in action...The influence and impact of marketing can be seen all around. For instance, you may find marketing communications...

...course will give you an opportunity to reflect on who you are as a hybrid leader and how you want to develop. It will help you understand how to empathise with your workforce and how to adapt your communication skills when working in the office and when working remotely. It will prompt you to start thinking about how you can encourage your workforce to flourish and thrive...

...course will explore what workplace wellbeing means in a hybrid working world – whose responsibility it is, the challenges involved in creating and maintaining it, and the benefits it brings to your organisation...How is your workforce doing? What impact did the post-COVID-19 ‘pivot to online’ and the processes and practices that have followed have on staff...