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...centres, and outline production costs: materials, labour and overheads explain non-production costs, apply environmental management accounting and analyse environmental cost impacts...Fundamentals of cost accounting and environmental management accounting: 1 Cost classification - An important role of management accounting in most organisations is providing managers with...

...centre of an organisation’s strategy. It sees customer satisfaction and the long-term repeat business that should come from it as the route to organisational success. Modern marketing’s development since the early twentieth century has demonstrated an increased focus on customers. Current practice in marketing emphasises the need to see customers as active partners,...