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An introduction to design engineering
Science, Maths & Technology

An introduction to design engineering

...2). [Described image] Figure 2 ‘Small’ design engineering innovations that have made huge contributions: (a) a disposable hypodermic needle; (b) a transistor; (c) Velcro fastening material Design engineering has also developed many of the most important systems and services, from individual right up to global and universal scales. These systems have supported radical...
Understanding your customers
Money & Business

Understanding your customers

...2: Understanding customer behaviour Session 3: Customers in organisations This OpenLearn course is an adapted extract from the Open University course B206 Understanding customers which is ideal for those working in marketing, aiming to work in marketing, wanting to gain insights for their own business, or those who simply want to understand more about their own consumer...
Level 2: Intermediate 8 hrs
Social care in the community
Health, Sports & Psychology

Social care in the community

...2. Task 2 What is happening to Ann’s life? The next audio is in two parts. In the first, the family is in the living room. In the second part, Ann meets her friend Cheryl in a pub. Listen to Audio 2 and make notes in answer to the following questions: What are the sources of tension between the family members? What is Cheryl trying to achieve? What is Ann’s response...
Level 1: Introductory 3 hrs
Young people’s wellbeing
Health, Sports & Psychology

Young people’s wellbeing

...2 Researching media stories of young people's health Over the next few weeks look out for media stories about young people's wellbeing. Do they reflect the kinds of concerns – about physical health and mental wellbeing – that have been noted here, or do they embody other anxieties? How do the stories account for changes in young people’s experience? Discussion...
Level 2: Intermediate 16 hrs
Inclusive Leadership: Effecting change
Education & Development

Inclusive Leadership: Effecting change

...2 What is inclusive leadership – EmberinPtyLtd (Please note this video has no spoken audio. The Open University is not responsible for external content.) Video 3 What is inclusive leadership – Pern Kandola (The Open University is not responsible for external content.) As you are watching make notes about: The understanding of inclusive leadership that is being...
Watching the weather
Nature & Environment

Watching the weather

...2. Routine reports from roadside and, at airports, runwayside, automatic weather stations are important for issuing travel safety alerts. Figure 2 A roadside weather monitoring station. Note the anemometer at the top for measuring wind speed, and the characteristic photovoltaic panel, which recharges the station battery to power the instruments. Several basic weather...
Level 1: Introductory 10 hrs
Applying your community engagement skills
Society, Politics & Law

Applying your community engagement skills

...2 Sandford Town - Continue reading through the scenario to understand the situation you are in. You may wish to make a few notes about some of the key features of the location. Scenario: Sandford Town part 2 One of the first residents of the flats that replaced the terraced houses is a heroin user, which is not known by the landlord. As a vulnerable person, his dealer...
Employee engagement
Money & Business

Employee engagement

...2 Reward: are people fairly rewarded for their efforts and do they see the effort-reward balance as a two-way street? 3 Change management: how well do companies communicate about change (and the rationale for it) and how well do they engage employees throughout the company in the change process? 4 Performance management: how well do organisations deal with poor...
Level 3: Advanced 10 hrs