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...Write these on a sticky note. Then go round the group for them to summarise and identify common themes. Or ask everyone to draw a rich picture of their story on a piece of paper and talk through their story. For example, an activity could: Share three things that you were proud about on the last thing you delivered. Write these on a sticky note. Then go round the group...

...writing it? Evaluation How will you assess success? Survey, feedback, focus groups? There many communication changes, so it is important to consider what you are trying to communicate and to whom to choose the most appropriate. Figure 9 provides some of the main ones you might consider for internal communication. It suggests the primary methods of change communication are...