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...change, including economic uncertainty, continuously evolving marketplace, rapid and disruptive pace of technology, and a multi-generational workforce. Coupled with the pandemic, these changes drive productivity and new business operating models, supporting innovation; delivery of business processes; virtual customers and suppliers; and virtual employee communication and...

...changing our brain structure and function. So, what is it about technology that is making many of us anxious and stressed? Here are what we think are the top 5 stressors: 1:Perpetual Distraction The persistent beeping, vibrating and flashing of notifications means that we are constantly distracted and driven to interrupt what we are doing to check our phones. Indeed, a UK...

...change or control them (i.e., displaying emotional intelligence.) Collaboration and facilitation – coaching is a reflective and collaborative process, with continuous discussion and negotiation between coach and coachee, facilitating positive changes in behaviour to meet the coachee’s goals (Lai and McDowall, 2014). The OSCAR model below will help. Qualities and...