1,433 search results
The many forms of workplace bullying
Money & Business

The many forms of workplace bullying

...managing, limiting options for annual leave, giving too much or too little work, and “person related acts”, which include insults or jokes of a personal nature or withholding information needed to do your job. Then there are also “organisational factors” which can include cultures that are extremely competitive, target driven or chauvinistic – where there are...
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Article 5 mins
Trust in the Workplace
Health, Sports & Psychology

Trust in the Workplace

...managing trust...The theme of trust at work presents one of the five main priorities in the Applying Psychology to Work hub. Our research highlighted that many organisations were contemplating actions that would potentially impact their employees’ wellbeing, job security and uncertainty about the future. Also, freezes on recruitment in some industries have created a...
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Article 10 mins
When is the best time to buy plane tickets?
Money & Business

When is the best time to buy plane tickets?

...management. Airlines and their bucket lists Here is how yield management works. For each flight or route (if we are talking about multi-segment itineraries), the airline has a set of available price levels – from the most expensive fully refundable fare to the cheapest deeply discounted non-refundable price. The industry jargon for these prices is “buckets.” Then,...
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Article 5 mins
The role of business development in AstrobiologyOU
Science, Maths & Technology

The role of business development in AstrobiologyOU

...Manager, about the role of business development in AstrobiologyOU...Yiannis, can you tell me about your journey to astrobiology? I was fascinated by science from a young age. As part of the post-Apollo generation, I closely followed developments in space exploration, such as the Voyager mission to the planets, and the advent of the Space Shuttle. In tune with the times, I...
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Article 10 mins
Customer Service: Expert's Corner with Professor Sally Dibb
Money & Business

Customer Service: Expert's Corner with Professor Sally Dibb

...management so important?...[Sally Dibb] Why do some businesses bend over backwards to keep customers happy, and why do some of them appear not to care? What is the impact of poor customer service on a business and how much does it cost them to invest in improving their infrastructure? To delve deeper into this topic, Professor Sally Dibb, internationally renowned academic...
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Article 5 mins
Why do England fail in international football competitions?
Health, Sports & Psychology

Why do England fail in international football competitions?

...manager, I mean goodness knows we’ve been through so many of these sackings and reappointments and new hopes are rising and then failure coming along. Wherein lies the failure to select the right person for the job? Anthony King: Well I think there’s an issue that there is a lack of qualified English managers which is actually accentuated with the Premier League. All...
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Article 5 mins
Ramadan: What do you need to know?
Education & Development

Ramadan: What do you need to know?

...managers and colleagues do to support Muslims in the workplace who will be fasting? I have, therefore, put together a guide that should hopefully answer some common questions that arise and provide you with some further information that you might find useful. Please note that in putting the below together I have tried to be as accurate as possible and bring together the...
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Article 10 mins
Mo Vernon On Using Systems Thinking In Practice
Society, Politics & Law

Mo Vernon On Using Systems Thinking In Practice

...Management with the OU so she knows what it’s like to be an OU student! Mo is a long-standing Associate Lecturer at the OU and has been involved in systems thinking for many years, not just as an AL but also as a residential school tutor and Course Director and through consultancy work across a range of large and small organisations in the Public and Private sectors....
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Audio 15 mins