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Revealed: what sexism in call centres can teach us about sexism in society
Society, Politics & Law

Revealed: what sexism in call centres can teach us about sexism in society

...centres operate on the sexist attitudes embedded in society argues Dr Anna Kristina Hultgren, Senior Lecturer in English Language and Applied Linguistics at The Open University...Although you are likely to have dealt with both male and female call centre agents, the fact is that 71% of workers in the global call centre industry are female. Dubbed the “female ghetto”...
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Article 5 mins
Why do call centre staff use your name all the time, Chris?
Money & Business

Why do call centre staff use your name all the time, Chris?

...centre you might have noticed they use your name a lot. Do you know, Chris, why they do this? Well, Chris, The OU's Anna Kristina Hultgren has investigated. Putting you through now, Chris...[Playmobil call centre] Most of us dread dealing with them, but call centres are hard to avoid as an increasingly ubiquitous aspect of modern life. However hard they try, it just seems...
View article Why do call centre staff use your name all the time, Chris?
Article 5 mins
Science from Early Career Researchers in the School of Physical Sciences
Science, Maths & Technology

Science from Early Career Researchers in the School of Physical Sciences

...research to learn more about the world, and space, we live in...Have you ever wondered how scientists equip space missions with the technology they need to analyse the planets? Or how pieces of space rock can be picked apart in the laboratory to tell us about the history of the Solar System? In this collection you will learn how early career scientists within the School...
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Article 5 mins
Researching rare disorders: NGLY-1, the first disorder of deglycosylation
Science, Maths & Technology

Researching rare disorders: NGLY-1, the first disorder of deglycosylation

...research focuses on protein aggregation when this deglycosylation is impaired, and how the cell copes with this aggregated material. NGLY1 is the first and so far, only disorder of deglycosylation discovered. N-glycanase is active in all cells in the body and the symptoms caused by its loss can affect the whole body. Typical symptoms include difficulty in walking and...
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Article 10 mins
30 years of SME research highlights impact of the ‘digital revolution’
Money & Business

30 years of SME research highlights impact of the ‘digital revolution’

...researchers, many of whom have research and teaching interests around small businesses, social enterprises, innovation and entrepreneurship. The Open University Business School is actively developing new approaches to digital engagement that will continue to promote the core aims of the Quarterly Survey while also expanding its reach to a wider audience. For a copy of the...
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Article 10 mins
Why we should abolish imprisonment for children and young people
Society, Politics & Law

Why we should abolish imprisonment for children and young people

...Centres and Young Offender Institutions (the later hold around 70% of all children in custody). From 2006 - 2016, 197 child life sentences were handed down. The average age of the person at the time of sentencing is 16 years, but life sentences have been handed down in this period to children as young as 13. Of the 28 different countries in the European Union in 2018,...
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Video 10 mins
Sometimes a bunny is just a bunny: The Playboy brand and sexualisation of children
Health, Sports & Psychology

Sometimes a bunny is just a bunny: The Playboy brand and sexualisation of children

...children is a much more nuanced relationship with the Bunny brand...In recent years the Playboy brand has come to represent what has been emotively called the 'sexualisation of childhood' or even 'corporate paedophilia'. These terms put a particularly gloomy spin on the fact that children are becoming consumers in their own right, suggesting that they are being...
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Article 10 mins
Children are at risk from junk food advertisements on social media
Society, Politics & Law

Children are at risk from junk food advertisements on social media

...children’s physical and mental health is perhaps one of the greatest challenges. Young children cannot distinguish between advertising and editorial or entertainment content... Yet among all this debate about how social media has changed our lives, children’s exposure to advertising on social media is rarely discussed. This is ironic, as advertising pays for social...
View article Children are at risk from junk food advertisements on social media
Article 5 mins