Money & Business
Why do call centre staff use your name all the time, Chris?
...centre you might have noticed they use your name a lot. Do you know, Chris, why they do this? Well, Chris, The OU's Anna Kristina Hultgren has investigated. Putting you through now, Chris...[Playmobil call centre] Most of us dread dealing with them, but call centres are hard to avoid as an increasingly ubiquitous aspect of modern life. However hard they try, it just seems...