2,912 search results

Basic science: understanding numbers
Science, Maths & Technology

Basic science: understanding numbers

...students, currently studying with The Open University – http://www.open.ac.uk/ choose/ ou/ open-content 2. Enjoyed this? Find out more about this topic or browse all our free course materials on OpenLearn – http://www.open.edu/ openlearn/ 3. Outside the UK? We have students in over a hundred countries studying online qualifications – http://www.openuniversity.edu/...
Understanding your customers
Money & Business

Understanding your customers

...become a marketing professional...This free course, Understanding your customers, is a short introduction to understanding customers. The course underlines the relevance of understanding customers as individuals, members of society and members of organisations. It clarifies some key marketing concepts and terminology and highlights some differences between consumer and...
Level 2: Intermediate 8 hrs
Mastering systems thinking in practice Badge icon
Science, Maths & Technology

Mastering systems thinking in practice

...become equipped with the knowledge and skills to do so successfully? Do you want to develop new ways of thinking about and approaching situations that cross multiple discipline and skills boundaries? Do you want to learn to think more holistically about complex and messy situations, understand the roles other people play, taking account of the interconnectedness of all...
An introduction to intercultural competence in the workplace
Education & Development

An introduction to intercultural competence in the workplace

...OU is the leader in online learning and teaching with a heritage of more than 50 years helping students achieve their learning ambitions. The short courses are underpinned by academic rigour and designed by native speakers experienced in producing engaging materials for online learning of languages and cultures. The graduating nature of the courses means that learners can...
The Bottom Line Expert Opinion: Customer Service
Money & Business

The Bottom Line Expert Opinion: Customer Service

...the goal, at least rhetorically, is to improve efficiency and individual care, in practice this can cause serious problems. Geoff Sharrock investigates this trend in his article “Students aren’t customers…or are they?” This article was written to accompany the Winter 2015-16 series of The Bottom Line. For more information on the series, visit the series page....
Approaching literature: reading Great Expectations
History & The Arts

Approaching literature: reading Great Expectations

...becomes when mediated to us by the narrating adult. The humorous, ironic effect emerges, for instance, when the convict himself momentarily takes fright as Pip indicates that his mother is ‘There, sir!’ in the graveyard (p.5). The effect is confirmed when the convict tells Pip that if he does not do as he is told, there is a young man who will ‘get’ him even when...
Introduction to differential equations
Science, Maths & Technology

Introduction to differential equations

...students in printed books, with PDFs of the same online. This format ensures that mathematical notation is presented accurately and clearly. The PDF of this extract thus shows the content exactly as it would be seen by an Open University student. However, the extract isn't entirely representative of the module materials, because there are no explicit references to use of...
Developing (as) a research team
Education & Development

Developing (as) a research team

...student team members Intellectual Property rights decision making and problem resolution. Their principles could be quite broad, such as all research team members are expected to participate in a collaborative and equitable fashion, or be more specific, such as graduate student team members being first authors on any publications resulting from their research. A good...