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...communication channels, to remember if we have asked everyone for their input, and to moderate the session. Once all the details are in the plan, I end the session with another roll call, this time asking if every member of the planning team is happy with the plan as it currently is in the system. They all respond with ‘go!’ when they find their plan in good order. I...

...communicate with a wide range of people, sometimes 'calling a spade a spade', and at other times describing precisely what the word 'spade' actually means. In passing from a problem towards possible solutions it is essential to be able to evaluate and quantify the technical aspects. Another general factor in the search for solutions is the use of algebra and numbers to...