2,800 search results
Why do call centre staff use your name all the time, Chris?
Money & Business

Why do call centre staff use your name all the time, Chris?

...think just about everyone in the world hates call centres and this automated drive.” What this study suggests, however, is that call centre agents are not the ones to blame for any shortcomings in service. They do the best they can, responding as anyone would to the high pressure they are under. Call centre jobs are notorious worldwide for their high levels of turnover,...
View article Why do call centre staff use your name all the time, Chris?
Article 5 mins
How to say no at work without guilt or conflict
Education & Development

How to say no at work without guilt or conflict

...think – are you ‘that person’ who always steps forward to take something on? On the other hand, you don’t want to appear as if you’re not up to the job, or not enough of a team-player, by always turning things down. How can you refuse a request without causing offence? If you say no to something, will that give your colleagues or managers reason to doubt your...
View article How to say no at work without guilt or conflict
Article 5 mins
Is Anthropology of Religion Racist?
History & The Arts

Is Anthropology of Religion Racist?

...thinks now and how they thought then is the same. That, in short, there is a common cognitive architecture or chain of reasoning that links the two. Racism is based in the contrary assumption of absolute cognitive difference. [ Aztec warriors led by an eagle knight, each holding a macuahuitl club. Copy of a painting from Florentine Codex, book IX] But there was also the...
View article Is Anthropology of Religion Racist?
Article 10 mins
Street Science with Jon Chase
Health, Sports & Psychology

Street Science with Jon Chase

...thinks they can get this into the bottle without moving the bottle? Go on try it. This is street science; it means you can do it. It’s not about me, it’s about you, you can do it, go on try it. Student Blow it… Jon Chase Blow it. Yeah go on. Student Ow. Jon Chase Yeah… Student Just blow it yeah. Jon Chase However you think. Student Well you can’t blow it,...
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Video 5 mins
The First World War: trauma and memory
History & The Arts

The First World War: trauma and memory

...think that there was perhaps, after all, no news to come. I had just announced to my father, as we sat over tea in the dining room, that I must really do up Edward’s papers and take them to the post office before it closed for the weekend, when there came the sudden loud clattering at the front-door knocker that always meant a telegram. For a moment I felt that my legs...
View course The First World War: trauma and memory
Level 1: Introductory 9 hrs
The New Union Flag project: from an object of agitation to a space for communication
Society, Politics & Law

The New Union Flag project: from an object of agitation to a space for communication

...think that this creates a virtual yet real community that is created ad hoc around the politics that the New Union Flag is trying to bring about. [Refugees celebrating a new Union flag] A group of refugees taking selfie with the NU Flag outside Church Ruyal, during Refugee Week, Brighton 2016 Giota Alevizou: What would the installation and the workshops look like at the...
View article The New Union Flag project: from an object of agitation to a space for communication
Article 5 mins
Happy GeoWeek!
Nature & Environment

Happy GeoWeek!

...Think you have to venture to rural areas for a fieldtrip? Think again! In this video Dr Anne Jay and Dr Marcus Badger explore the variety of rock types in the building stone at Milton Keynes shopping centre. Pay particular attention to the indicators they use to distinguish between igneous, metamorphic and sedimentary rocks then go out and find your own rock sample. If...
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Video 5 mins
Addressing ethical issues in your research proposal
Education & Development

Addressing ethical issues in your research proposal

...Think about the ethical issues that might arise when you become an insider researcher (for example, relating to trust, confidentiality and anonymity). What key ethical principles do you think will be important when planning or conducting your research, particularly as an insider? Principles that come to mind might include autonomy, respect, dignity, privacy, informed...
View article Addressing ethical issues in your research proposal
Article 5 mins