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...Scotland leaving to fight in the First World War, women had to step in to fill the jobs that men had left. Many of these jobs were on the railway and it had never been imagined that women would be able to do this type of work previously. Society was very different and, if women did work, it would generally be in service and, even then, they would be expected to leave when...

...Scotland and Denmark, it became clear that call centres are built on the sexist attitudes embedded in society. [Smiling woman in call centre] A call centre employee at The University of Memphis Playing by the rules Call centres are intensely regulated and target-driven workplaces. Agents are instructed to speak to customers in certain ways. The extent to which they follow...