1,381 search results

Researching at the Margins: How Collective Autoethnography centred Black mothers’ knowledge
Society, Politics & Law

Researching at the Margins: How Collective Autoethnography centred Black mothers’ knowledge

...data. It was a co-constructed reality. We were engaged in a research method called collective autoethnography, though we were only just beginning to name it as such. [Woman holding a phone while speaking in a voice note] What Is Collective Autoethnography? Autoethnography (AE) is an approach to qualitative inquiry in which a researcher recounts a story of their own...
Customer Service: Expert's Corner with Professor Sally Dibb
Money & Business

Customer Service: Expert's Corner with Professor Sally Dibb

...data about these customers and managing relationships with them. The aim of CRM is to maintain the ongoing interest and support of the most worthwhile and valuable customers in the target segments that the organisation is prioritising. CRM databases build up knowledge of individual customers’ characteristics and buying behaviour, using these insights to tailor the...
Learning from major cyber security incidents
Digital & Computing

Learning from major cyber security incidents

...analysis carried out by Colin Tankard, managing director of a data security company, here is a summary of what went wrong and how the attack could have been prevented (Tankard, 2015): The three web pages that were vulnerable to SQLi were inherited from Tiscali when TalkTalk took over its UK business in 2009 (ICO, 2016). According to the ICO’s investigation, TalkTalk did...
Workplace learning with coaching and mentoring
Money & Business

Workplace learning with coaching and mentoring

...analysis, or TNA (sometimes called a training needs assessment), design and development, delivery and evaluation critically evaluate the strengths and limitations of the traditional training-based approach, and the main implications of the shift from training to learning explain what we mean by coaching and mentoring and how they can support learning practise a range of...
Why Study Philosophers?
History & The Arts

Why Study Philosophers?

...analysis. Quite what counts as analysis is controversial, but one central method that has been used is the breaking down of complex concepts into simpler components. To take a typical philosophical example, one might start to wonder what ‘knowledge’ is. That is, what would the world have to be like for it to be true that I know that Tony Blair is Prime Minister? After...
IT: device to device communication
Science, Maths & Technology

IT: device to device communication

...course in relation to communication networks understand general principles involved in data exchange between IT devices work with numbers expressed in scientific notation, and use the Windows calculator to perform calculations on these numbers...IT: device to device communication: 1.1 Getting an overview - This section starts with an article from a technical journal – the sort that is read by academics and professionals ......
Level 1: Introductory 20 hrs
Exploring the science of climate
Science, Maths & Technology

Exploring the science of climate

...data about the weather. Records of global climate What scientific and natural records reveal about global climate over the last 150 years. Climatic evidence from sediments What sediment cores from the world's oceans reveal about climate patterns. Sun, sunspots and volcanoes The influence of natural phenomena on global climate. Observations, theories and climate models...
How much money does the UK really contribute to the European Union?
Science, Maths & Technology

How much money does the UK really contribute to the European Union?

...data from the ONS that account for the UK’s official transactions with EU institution, as well as data from the European Commission. In 2016, the UK’s gross contribution to the EU amounted to £19 billion. However, this amount of money was never actually transferred to the EU. Before the UK government transfers any money to the EU a rebate is applied. In 2016, the UK...