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Learning from major cyber security incidents
Digital & Computing

Learning from major cyber security incidents

...analysis carried out by Colin Tankard, managing director of a data security company, here is a summary of what went wrong and how the attack could have been prevented (Tankard, 2015): The three web pages that were vulnerable to SQLi were inherited from Tiscali when TalkTalk took over its UK business in 2009 (ICO, 2016). According to the ICO’s investigation, TalkTalk did...
Spectre and Meltdown: What do you need to know about the chip security flaws?
Digital & Computing

Spectre and Meltdown: What do you need to know about the chip security flaws?

...data including passwords stolen. The cloud servers that store websites and other internet data are also at risk. This is one of the biggest cyber security vulnerabilities we’re ever seen in terms of the potential impact to personal, business and infrastructure computer systems. What’s more, because the flaw is located in such a fundamental part of the computer,...
Workplace learning with coaching and mentoring
Money & Business

Workplace learning with coaching and mentoring

...analysis, or TNA (sometimes called a training needs assessment), design and development, delivery and evaluation critically evaluate the strengths and limitations of the traditional training-based approach, and the main implications of the shift from training to learning explain what we mean by coaching and mentoring and how they can support learning practise a range of...
Customer Service: Expert's Corner with Professor Sally Dibb
Money & Business

Customer Service: Expert's Corner with Professor Sally Dibb

...data about these customers and managing relationships with them. The aim of CRM is to maintain the ongoing interest and support of the most worthwhile and valuable customers in the target segments that the organisation is prioritising. CRM databases build up knowledge of individual customers’ characteristics and buying behaviour, using these insights to tailor the...
IT: device to device communication
Science, Maths & Technology

IT: device to device communication

...course in relation to communication networks understand general principles involved in data exchange between IT devices work with numbers expressed in scientific notation, and use the Windows calculator to perform calculations on these numbers...IT: device to device communication: 1.1 Getting an overview - This section starts with an article from a technical journal – the sort that is read by academics and professionals ......
Level 1: Introductory 20 hrs
Why Study Philosophers?
History & The Arts

Why Study Philosophers?

...analysis. Quite what counts as analysis is controversial, but one central method that has been used is the breaking down of complex concepts into simpler components. To take a typical philosophical example, one might start to wonder what ‘knowledge’ is. That is, what would the world have to be like for it to be true that I know that Tony Blair is Prime Minister? After...
Free School Meals: An OpenLearn reading list
Education & Development

Free School Meals: An OpenLearn reading list

...data excludes individuals who choose not to claim FSM. It excludes those with incomes too high to claim FSM who may still be regarded as disadvantaged. It excludes mature students, as it is captured at a single point in time – at age 15. Universities are not provided with data on the eligibility of their applicants for FSM. The University’s own data suggests that the...
An invisible group: Young people’s experiences of living with a loved one who is seriously ill
Health, Sports & Psychology

An invisible group: Young people’s experiences of living with a loved one who is seriously ill

...data our research carried out by the Children’s Research Centre focused on three key areas. Firstly we wanted to find out how many children and young people are living with a loved one who is seriously ill; secondly, their experiences and thirdly, how their needs could be met. In order to examine the extent of need throughout the UK we drew upon longitudinal data from...