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...to the company, its work and its performance. Employee satisfaction is, as the HR community recognises, no longer enough, it is engagement that is critical to aligning people with our strategy. Research has shown there is a strong link between employee engagement, and harder organisational metrics such as customer service, productivity and financial performance. The best organisations understand these links and are ......

...HR and recruitment executive); and Jessica (co-founder and chief executive) – talk about their experiences of looking for employment, skills development, the recruitment process, and the importance of being proactive. ZAINAB AL MUHARRAMI: My name is Zainab. I'm a Technical Content Analyst at iungo Solutions. iungo is a training provider. And my role within the company...

...HR policies are implemented, in the way that they remunerate their staff, and the way that - we talk a lot about risk appetite as well. So really, we expect firms to set the value and then define the risk appetite that they have in relation to that value. And that then drives all the policies and procedures, and even their reporting and their risk metrics, and things like...