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...et al. (2012) have also explored what they describe as ‘latent failures’ that underpin medication errors. Their approach recognises that mistakes are usually made at the front line, and in the case of medicine errors it is likely to be nurses who are at the front line. They also acknowledge that organisations have inherent weaknesses which can be attributed to:...

...et al, 2019). Support from family and friends Family and friends may struggle to support grieving families because they don’t know what to say or do in response to parents’ distress. But talking about the baby and being able to say their baby’s name can be important for grieving parents. Of course, family members such as siblings and grandparents are grieving too,...

...et al., 2020) and, in 2021, there were 214,256 abortions in England and Wales (Office of Health Improvement and Disparities, 2023). Except for the work done by Fiona Bloomer and colleagues (2017, 2023), in the Northern Irish context, little is known about abortion in UK workplace contexts. Abortion is also highly stigmatised and is often seen as an ethical rather than a...

...et al., 2025). You might feel it after an election result that dismays you. You might experience it when a government makes a policy decision that conflicts with your deepest values. You might carry it through social media arguments with friends who hold opposing views. It is now beginning to be established as a highly significant emotional and psychological phenomenon...

...et al. (2019) discussed this concept with some members of the public and there is evidence to suggest it can have both a positive and negative effect on the perceptions of an individual or organisation. For example, certain ‘star’ systems and ‘reviews’ can tell us how a service is performing from the user perspective or, alternatively, it can give us professional...