Money & Business
Developing high trust work relationships
...de Bunt: ‘… trust works as a lubricant in economic transactions by smoothing relations between actors and reducing transaction costs related to control’ (Bijlsma and van de Bunt, 2003, p. 639) The idea of ‘smoothing relations between actors’ deserves more attention here, as does the notion of ‘reducing transaction costs related to control’. Let’s take each...