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...course originated at The Open University. Every effort has been made to contact copyright owners. If any have been inadvertently overlooked, the publishers will be pleased to make the necessary arrangements at the first opportunity. Don’t miss out: If reading this text has inspired you to learn more, you may be interested in joining the millions of people who discover...

...Day and Jane Smith who, in their role as associate lecturers with the Open University, co-authored this material. Don't miss out: If reading this text has inspired you to learn more, you may be interested in joining the millions of people who discover our free learning resources and qualifications by visiting The Open University - www.open.edu/ openlearn/ free-courses...