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...business then lobby for change...Public interventions of activist shareholders in publicly traded companies attract considerable press coverage for their often aggressive and controversial actions to change a company’s governance or operations. Activist investors, such as Carl Icahn or Bill Ackman, use their equity stake in a company to either influence the running of a...

...Businesses live and die on the backs of their reputation with customers. Their brand value is built on the quality of service they deliver and the stories people tell about them. The stories people are telling now about United are largely negative. The apology eventually issued by CEO Munoz appeared heartfelt and genuine, but it was too late. The damage, across social...