420 search results

Information technology: A new era?
Society, Politics & Law

Information technology: A new era?

...leadership in this industry is not dominated by one firm or a set of firms but divided among firms in different parts of the computer industry. These firms are the makers of PCs themselves (e.g. IBM, Dell, Compaq); the makers of the microprocessors (e.g. Intel); the makers of the operating systems (e.g. Microsoft); and the makers of application software (e.g. Lotus,...
Level 2: Intermediate 15 hrs
What is politics?
Society, Politics & Law

What is politics?

...leadership, and local politics as well. Woman Government. Man Chaps going on the television at night arguing. Woman Corruption. What else? Disinterest in the local people, and we have no access. Man Well, yeah, for me, it’s about campaigning. It’s about representation of people and of individuals and about communities. Woman It’s not something that I really kind of...
Level 2: Intermediate 15 hrs
Empowering communities
Money & Business

Empowering communities

...leadership and/or institutional culture Socio-economic status, confidence and skills Another key incentive to engagement with community empowerment is a clear focus on the benefits. In developing their approach to community empowerment the Scottish Government has drawn upon research which highlights that when communities feel empowered, there is: greater participation in...
Level 1: Introductory 4 hrs
Conversations and interviews
Money & Business

Conversations and interviews

...leadership in their lives? B Yes. SH Do you think they respond to a challenge? B Yes. SH Would you be in favour of reintroducing National Service? B Oh ... well, I suppose I might be. SH Yes or no? B Yes. SH Of course you would, Bernard. After all you’ve been told you can't say no to that. So they don't mention the first five questions and they publish the last one. B...
Level 2: Intermediate 5 hrs
Capacity and demand management
Society, Politics & Law

Capacity and demand management

...leadership, decision-making and communication in the context of policing within the community. This course focuses on the use of data to make decisions, using actions taken in managing capacity and demand as the applied example. The course uses examples not only from policing but also many other public and private sector services to show how data might be used to...
Level 1: Introductory 5 hrs
Effective communication in the workplace Badge icon
Money & Business

Effective communication in the workplace

...leadership role to Jennifer?’ Deflective questions – to defuse an aggressive or defiant situation by re-directing the force of the other person’s attack, e.g. Dissatisfaction: ‘I’m not happy with this project!’ Response: ‘What can WE do to make it right?’ Closing questions – to bring agreement, commitment and conclusion, e.g. ‘When will you talk to...
Expert opinion: Origins of the First World War
History & The Arts

Expert opinion: Origins of the First World War

...leadership who knows what’s going on, who actually tries to try to stop this idiocy, as he sees it. He calls his own leaders gangsters for starting this war – I mean the evidence is just so overwhelming now of German intent to start a war which of course went terribly wrong – they didn’t want the war they actually got, they wanted a war of 5 weeks, and then...
Hybrid working: skills for digital transformation
Digital & Computing

Hybrid working: skills for digital transformation

...leadership, and even if yours doesn't yet, it would be wise to future-proof and ensure your employability by riding that digital skills wave. ​ No matter what age, sector or working profile you have, this course covers the essential skills and knowledge you need for digital transformation and thriving in a digital world. For some this might feel like they are learning a...