428 search results
Conversations and interviews
Money & Business

Conversations and interviews

...leadership in their lives? B Yes. SH Do you think they respond to a challenge? B Yes. SH Would you be in favour of reintroducing National Service? B Oh ... well, I suppose I might be. SH Yes or no? B Yes. SH Of course you would, Bernard. After all you’ve been told you can't say no to that. So they don't mention the first five questions and they publish the last one. B...
View course Conversations and interviews
Level 2: Intermediate 5 hrs
Effective communication in the workplace Badge icon
Money & Business

Effective communication in the workplace

...leadership role to Jennifer?’ Deflective questions – to defuse an aggressive or defiant situation by re-directing the force of the other person’s attack, e.g. Dissatisfaction: ‘I’m not happy with this project!’ Response: ‘What can WE do to make it right?’ Closing questions – to bring agreement, commitment and conclusion, e.g. ‘When will you talk to...
View course Effective communication in the workplace
Level 1: Introductory 24 hrs
Expert opinion: Origins of the First World War
History & The Arts

Expert opinion: Origins of the First World War

...leadership who knows what’s going on, who actually tries to try to stop this idiocy, as he sees it. He calls his own leaders gangsters for starting this war – I mean the evidence is just so overwhelming now of German intent to start a war which of course went terribly wrong – they didn’t want the war they actually got, they wanted a war of 5 weeks, and then...
View audio Expert opinion: Origins of the First World War
Audio 30 mins
Hybrid working: skills for digital transformation
Digital & Computing

Hybrid working: skills for digital transformation

...leadership, and even if yours doesn't yet, it would be wise to future-proof and ensure your employability by riding that digital skills wave. ​ No matter what age, sector or working profile you have, this course covers the essential skills and knowledge you need for digital transformation and thriving in a digital world. For some this might feel like they are learning a...
View course Hybrid working: skills for digital transformation
Level 1: Introductory 11 hrs
Gweithio hybrid: sgiliau ar gyfer arwain
Money & Business

Gweithio hybrid: sgiliau ar gyfer arwain

...Leadership: How to show empathy to hybrid work teams. Ysgrifennwch nodiadau ar yr hyn yr ydych yn ei ganfod a pha gwestiynau y gallech eu gofyn wrth gysylltu â’ch tîm i fagu empathi. Mae’n fedr sydd angen ei ymarfer, a gall gweithio o bell greu rhwystrau efallai na fyddwch wedi meddwl amdanynt ond eich bod wedi meddwl pa mor gynhyrchiol ydynt yn hytrach na chael eu...
View course Gweithio hybrid: sgiliau ar gyfer arwain
Level 1: Introductory 10 hrs
Succeeding in postgraduate study Badge icon
Education & Development

Succeeding in postgraduate study

...leadership: the female voice and consider it against the following questions. Provide your responses in the text box below. What ideas and information are presented and how were they obtained? Are there unsupported assertions? Are reasons or evidence provided? Are the reasons and evidence given relevant? Is the method used to find the evidence sound? Is the evidence...
View course Succeeding in postgraduate study
Level 3: Advanced 24 hrs
Personal development planning for engineering
Science, Maths & Technology

Personal development planning for engineering

...leadership experience, you may well decide to go for CEng; however, in many cases you will be best off choosing EngTech or IEng. Once you have chosen an appropriate grade, look at the five 'Competence and Commitment' standards under the grade description (labelled A to E). Try to think about how you might demonstrate that you have achieved each competence or commitment...
View course Personal development planning for engineering
Level 1: Introductory 12 hrs
Retail marketing
Money & Business

Retail marketing

...leadership can change as new products are developed that give greater benefits than old ones. For example, the Sony Walkman was the market leader in portable music players. Following its launch, the Apple iPod soon outsold the Walkman as it offered the advantages of being able to download music and hold thousands of songs on a much smaller device. From the first iPod,...
View course Retail marketing
Level 1: Introductory 8 hrs