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Revealed: what sexism in call centres can teach us about sexism in society
Society, Politics & Law

Revealed: what sexism in call centres can teach us about sexism in society

...research sheds light on this phenomenon. After extensive interviews with call centre managers and agents, as well as an investigation into the industry’s working culture and practices in Scotland and Denmark, it became clear that call centres are built on the sexist attitudes embedded in society. [Smiling woman in call centre] A call centre employee at The University of...
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Article 5 mins
‘Literary Caregiving’: The War Library and Endell Street Military Hospital Library
History & The Arts

‘Literary Caregiving’: The War Library and Endell Street Military Hospital Library

...research into the War Library and the library at Endell Street Military Hospital. ...Since 2015, I’ve been working on the story of Helen Mary Gaskell’s War Library. This prime example of what I call ‘literary caregiving’ was begun in London as soon as war was declared in order to help wounded soldiers. Gaskell’s vision was of a library stocked with donated...
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Article 10 mins
Ambitions for Palliative and End of Life Care: making sense of a national framework for local action
Health, Sports & Psychology

Ambitions for Palliative and End of Life Care: making sense of a national framework for local action

...research team from The Open University set out to explore how people make sense of and use this document in their practice. ...Supported by over 30 organisations, the Ambitions for Palliative and End of Life Care framework was first released in 2015 and relaunched in 2021 for another five years. It outlines six ambitions, illustrated in the image, to improve the care of...
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Article 5 mins
Active Citizenship in Wales
Society, Politics & Law

Active Citizenship in Wales

...Research Citizens’ Voices, People’s News: Making the Media Work for Wales An IWA report, in partnership with The Open University in Wales This research was commissioned by The Open University in Wales (OU) and the Institute of Welsh Affairs (IWA), who are working together with Welsh citizens to explore how access to, and understanding of, the media, news and...
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Article 5 mins
The psychology of conspiracy theories
Health, Sports & Psychology

The psychology of conspiracy theories

...research has been conducted on this topic. In fact, it is only since the 1990s that social psychologists have turned their attention to the conspiracy theory phenomenon and scrutinised its psychological roots in a systematic way. Investigating the conspiracy theorist Much psychology research has focused on identifying factors which predispose certain individuals to...
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Article 5 mins
We learn, together: exploring familial learning in home education
Education & Development

We learn, together: exploring familial learning in home education

...research was designed to consider if and how the spaces in which we learn really matter. Sometimes within Home Education circles, parents ask with slight confusion ‘why does it matter where they [children] learn as long as they are learning?’. Over time, it became apparent to the researcher that the element of confusion was linked, at least anecdotally, to two things:...
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Article 5 mins
Riding the carousel or partners for life: what makes an effective coach–athlete relationship in tennis?
Health, Sports & Psychology

Riding the carousel or partners for life: what makes an effective coach–athlete relationship in tennis?

...Research in this area has grown over the last two decades with Professor Sophia Jowett, the leading researcher in this field, investigating the content and nature of coach–athlete relationships since the early 2000s. How we define this relationship has changed over time, but in the main it considers a social situation for the coach and athlete that is continually shaped...
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Article 5 mins
Telling Tales: what is happening on police Facebook sites?
Society, Politics & Law

Telling Tales: what is happening on police Facebook sites?

...research into these online interactions. Online communication can be an effective way to capture community sentiments regarding police work. With the right investment, it is an exciting opportunity to allow communities and police to work effectively together...There are some obvious positives for the police arising from communicating with communities via social media,...
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Article 10 mins