Money & Business
Hybrid working: planning for the future
...multiple actors. It consists of five phases: Empathize, Define, Ideate, Prototype and Test. What differentiates human-centred design from other problem-solving approaches is its focus on understanding the perspective of the person who experiences a problem most acutely. (UNDP, n.d., Human-Centered Design ) This involves observing, using empathy to explore the problem...