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...care you would associate with the word ‘patient’). A further implication is that service users or clients exercise choice over which services to use – in the same way one might engage a lawyer or an accountant to meet a particular need. Indeed, it is because such terms are in general use that they seem more neutral and carry less social stigma than the idea of...

...care workers.’ This may not seem a very encouraging start to this OpenLearn course but it is worth knowing that, despite evidence of high stress, studies have also found consistently high job satisfaction among social workers (Stalker et al., 2007; Collins, 2008). If social work is such a stressful occupation, what helps social workers to survive, and even thrive? This...

...care, as well as studies involving nurses, parents/carers and children and young people on their views of how children’s pain is managed. The challenges both parents and nurses encounter in managing children’s pain are discussed, focussing in particular on communication. The course includes three short animations conveying key messages on the management of...