3,686 search results
Customer Service: Expert's Corner with Professor Sally Dibb
Money & Business

Customer Service: Expert's Corner with Professor Sally Dibb

...Open University Business School, is here to answer a few more questions following this week’s episode of The Bottom Line. Sally's research is at the forefront of theoretical and relevant issues in marketing strategy, segmentation, customer relationship management (CRM) and consumer behaviour. What is customer relationship management (CRM)? And why has it become so...
View article Customer Service: Expert's Corner with Professor Sally Dibb
Article 5 mins
The refugees hoping to make a splash at Rio 2016
Health, Sports & Psychology

The refugees hoping to make a splash at Rio 2016

...Opening Ceremony, it will be the first time a team will march at the Olympics representing no nation. They will march to the Olympic Anthem; they will carry the Olympic flag. While ROA will be the first organized team to represent nationless peoples at the Games, the athletes will not be the first to participate in the Olympics without being on a national team. According...
View video The refugees hoping to make a splash at Rio 2016
Video 5 mins
Should the Americans consider the lessons of Brexit before voting this November?
Society, Politics & Law

Should the Americans consider the lessons of Brexit before voting this November?

...open 400 points lower. Similar losses were seen worldwide as US$2 trillion was lopped off the value of global markets. Equity markets now show strong signs of recovery, but this is only one part of the overall picture. More telling – and more significant – is the behavior of investors making longer-term commitments. Property funds with substantial U.K. holdings have...
View article Should the Americans consider the lessons of Brexit before voting this November?
Article 5 mins
Disraeli on Munich
History & The Arts

Disraeli on Munich

...open, the studio of the painter crowded: devoted pupils, aspiring rivals: enthusiasm, emulation, excellence. Here the long-lost feudal-art of colouring glass re-discovered; there fresco-painting entirely revived, and on the grandest scale; while the ardent researches of another man of genius successfully analyses the encaustic tenting of Herculaneum, and secures the...
View article Disraeli on Munich
Article 5 mins
Should Trump's tweets be a matter of record?
History & The Arts

Should Trump's tweets be a matter of record?

...opened for review. Under the law, the federal government must maintain ownership and control of all presidential records, including records created by the president’s staff. Once a president leaves office, all presidential records must be transferred to the archivist of the United States, who makes them available to the public over time. Tweets not so fleeting Trump has...
View article Should Trump's tweets be a matter of record?
Article 5 mins
How do social networks play a key role in disaster recovery?
Society, Politics & Law

How do social networks play a key role in disaster recovery?

...open to all. City planners and urban visionaries can learn to think like Jane Jacobs, an advocate for living cities and third spaces - that is, places beyond work and home where we can socialize. By designing what advocates call “placemaking public spaces,” such as pedestrian-friendly streets and public markets, they can reshape cities to enhance social interaction....
View article How do social networks play a key role in disaster recovery?
Article 5 mins
Life on the wall: Vindolanda
History & The Arts

Life on the wall: Vindolanda

...excavation at Vindolanda, a fascinating and vivid picture has been presented. But to complete the examination of the site, another 100 years of work will be needed, and many new stories will emerge. Find out more Explore Hadrian's wall Study history with The Open University This article was originally published in 2006 as part of the OpenLearn Timewatch collection...
View article Life on the wall: Vindolanda
Article 10 mins
The importance of dignity and tailored support for poverty reduction
Health, Sports & Psychology

The importance of dignity and tailored support for poverty reduction

...Open 2025, 9:e002422. Human Rights Council (2022) Non-take-up of rights in the context of social protection Report of the Special Rapporteur on extreme poverty and human rights, Olivier De Schutter. A/HRC/50/38. New York: Human Rights Council. 50th Session. Little, M., Roelen, K., Lange, B., Steinert, J., Yakubovich, A., Cluver, L. and Humphreys, D. (2021)
View article The importance of dignity and tailored support for poverty reduction
Article 5 mins