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Florence Nightingale on what makes a good nurse
Health, Sports & Psychology

Florence Nightingale on what makes a good nurse

...careful in the cleaning of the used poultice basin as in your attendance at an antiseptic dressing. Don't care more about what meets the eye & gains attention. "How do you know you have grace?" said a minister to a housemaid. "Because I clean under the mats" was the excellent reply. If a housemaid said that, how much more should a nurse, all whose vessels mean patients....
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Article 5 mins
No place like home: Prisons and homelessness
Society, Politics & Law

No place like home: Prisons and homelessness

...care and respite, something essential for the well-being of all humans. [A homeless man sleeping in a park] The prison is not an environment that can deliver the beneficial place characteristics of a home. Through inherent violations of human dignity and the fear, or actual presence, of violence, the prison place blocks the ability to be emotionally vulnerable or open...
View article No place like home: Prisons and homelessness
Article 5 mins
Shifting notions of trauma-informed practice: from the individual to the organisation
Society, Politics & Law

Shifting notions of trauma-informed practice: from the individual to the organisation

...care to victims which can clearly have a negative effect on the organisations’ delivery to the public. Hence workplaces that do not address these issues may experience decreased productivity, increased absenteeism, and problems with staff retention. What are the key principles of TI practice? If organisations want to effectively implement TI practice understanding and...
View article Shifting notions of trauma-informed practice: from the individual to the organisation
Article 5 mins
Why do call centre staff use your name all the time, Chris?
Money & Business

Why do call centre staff use your name all the time, Chris?

...care. In today’s saturated market, companies increasingly compete on service. A typical call centre devotes 43% of the total training time to training in “soft skills”. That is, how agents should provide customer care and speak with customers. Agents are encouraged, among other things, to engage in small talk, ask if there is anything else they can help with and to...
View article Why do call centre staff use your name all the time, Chris?
Article 5 mins
10 tips to beat the January blues
Health, Sports & Psychology

10 tips to beat the January blues

...care [self care isn't selfish sign] Consciously do things that can improve your mental health. What that looks like will be different for all of us. It could be having a bath, meditating, singing, enjoying a good book, spending time cooking a delicious meal, or just taking time to slow down. Follow these tips and make some time for yourself. Article: Five tips on how to...
View article 10 tips to beat the January blues
Article 10 mins
The distance between us
History & The Arts

The distance between us

...care towards other animals while making it more difficult to know about, and act upon, the realities of the harms inflicted on them. Our own interest in the paradox of animal care/exploitation arose from observing the puzzling phenomenon of children’s fast-food meals that juxtapose animal products – such as burgers or chicken nuggets – with toy representations of...
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Article 5 mins
English: skills for learning Badge icon
Education & Development

English: skills for learning

...adults or children? You will need to first select the relevant section. To answer questions 1 and 2, look for numbers and percentages. To answer questions 3 and 4 look for specific words. Answer To answer these questions successfully you needed to look for numbers and percentages as well as words describing diseases and the words adult and child. 100 million [P3]. 35%...
View course English: skills for learning
Level 1: Introductory 24 hrs
What is a Professional Doctorate?
Education & Development

What is a Professional Doctorate?

...Care graduate) and Dr Pauline Lyseight-Jones (Doctorate in Education graduate) talk about their experiences of undertaking their doctoral studies. You may find that their experiences relate to your own professional context. Transcript In the following video students and supervisors explain the main characteristics of the Doctorate in Education at the Open University....
View video What is a Professional Doctorate?
Video 5 mins