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...articulated above the financial perspective; the financial perspective was broadened to focus on sustainability; and the customer perspective was widened to capture a larger number of stakeholder groups. In the model shown in Figure 6, social enterprises begin by stating their social goals as desired outcomes, and then move into the perspectives. In the financial...

...articulated some of it, but I like to think, maybe I'm just being naive, that we're all looking out for each other. We're all part of the same side. And maybe that isn't the case. Again it's that awareness, isn't it? It's that mindfulness. It's not just a set of things that we need to do to support someone through a physical trauma or experience. It's what will the...

...articulates. But we're quite open as to whether you do this in six months with 200 people or in six weeks with 20, as long as you fit the principles of the methodology. And so, it's robust in the sense that it's very adaptable. It's robust in the sense that it has been proven by many people to be useful in learning about the context and in opening up new possibilities,...

...articulate your current state and what your organisation will look like. Explore who is affected by the change, how the change will be felt and how to sustain the end result. Establish and facilitate change networks to involve and engage those impacted, including effective communication, coaching, training, monitoring and support when the rubber hits the road. And help...