2,771 search results
Introduction to UK immigration law and becoming an immigration adviser
Society, Politics & Law

Introduction to UK immigration law and becoming an immigration adviser

...skills. Each session also has its own learning outcomes; things that you should be able to do following your study on that session. These learning outcomes provide a more detailed version of the overall course learning outcomes. The course is designed for flexible study and enables you to study at your own pace. Each session has a final consolidation section which...
View course Introduction to UK immigration law and becoming an immigration adviser
Level 2: Intermediate 15 hrs
Effective communication in the workplace Badge icon
Money & Business

Effective communication in the workplace

...skills. You can read more on how to study the course and about badges in the next sections. After completing this course, you will be able to: describe different types of communication and how they are used in the workplace recognise the skills required for effective communication understand the impact that communication can have on how people are perceived by others...
View course Effective communication in the workplace
Level 1: Introductory 24 hrs
Why do call centre staff use your name all the time, Chris?
Money & Business

Why do call centre staff use your name all the time, Chris?

...study in the Journal of Sociolinguistics sheds light on a key feature of call centre communication: the linguistic strategies drawn on by call centre agents to build rapport with customers. [The Conversation] I collected and analysed data from a Scottish call centre in the financial sector, combing through company documents, sitting in on training and interviewing staff....
View article Why do call centre staff use your name all the time, Chris?
Article 5 mins
Walkie talkie
Health, Sports & Psychology

Walkie talkie

Learning any new skill, like walking and talking, requires children to encode, store and retrieve memories effectively. Lots of practise and sleep helps these skills become automatic and effortless...Please note - there is no sound or speech in this video.
View video Walkie talkie
Video 5 mins
Maths for Energy Science
Science, Maths & Technology

Maths for Energy Science

Are you considering doing a science qualification but wondering if you have adequate maths skills? Test yourself in our interactive...[maths for energy landing image] Test you maths skills now by selecting the image above...
View activity Maths for Energy Science
Activity 15 mins
What are South Asian young adult carers’ aspirations for the future?
Health, Sports & Psychology

What are South Asian young adult carers’ aspirations for the future?

...study, work and family responsibilities while caring for loved ones – often with remarkable strength and determination. This article shares their dreams for the future, from higher education and careers to starting families and owning homes, and highlights the support that can help them achieve their goals...Click here for the Punjabi audio version of this article....
View article What are South Asian young adult carers’ aspirations for the future?
Article 5 mins
So, you want to be a nurse? A brief introduction to nursing
Health, Sports & Psychology

So, you want to be a nurse? A brief introduction to nursing

...skills and knowledge whilst on the job. The theory element of nursing study may take place at a distance, face to face, or a mixture or blend of both. The subjects studied on nursing courses are specifically applied to care and build the knowledge nurses need to deliver good care. They include: Anatomy and physiology Psychology Sociology Nursing theories Politics and...
View course So, you want to be a nurse? A brief introduction to nursing
Level 1: Introductory 6 hrs
Employee-owned firms: More engaged and productive employees?
Money & Business

Employee-owned firms: More engaged and productive employees?

...study of behaviours in the two largest co-owned retailers in Europe (Eroski in Spain and John Lewis in the UK). We were able to assess developments over time and across economic cycles. One of the many rationales advanced as justifying employee-owned enterprises is the idea that workers in such enterprises will be more engaged and more productive. The suggestion is that...
View article Employee-owned firms: More engaged and productive employees?
Article 5 mins