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Festival of Psychology
Health, Sports & Psychology

Festival of Psychology

...study. Transcript The presentations took place on Thursday 27 January 2022 as part of the OpenTalks series of events run by The Open University in Wales. The event was also made possible by the British Psychological Society. Read more about the speakers and their presentations below. Keynote lecture: Child language brokering as a family care practice: Reframing the...
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Video 2 hrs
Effective communication in the workplace Badge icon
Money & Business

Effective communication in the workplace

...skills. You can read more on how to study the course and about badges in the next sections. After completing this course, you will be able to: describe different types of communication and how they are used in the workplace recognise the skills required for effective communication understand the impact that communication can have on how people are perceived by others...
View course Effective communication in the workplace
Level 1: Introductory 24 hrs
What are South Asian young adult carers’ aspirations for the future?
Health, Sports & Psychology

What are South Asian young adult carers’ aspirations for the future?

...study, work and family responsibilities while caring for loved ones – often with remarkable strength and determination. This article shares their dreams for the future, from higher education and careers to starting families and owning homes, and highlights the support that can help them achieve their goals...Click here for the Punjabi audio version of this article....
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Article 5 mins
Why do call centre staff use your name all the time, Chris?
Money & Business

Why do call centre staff use your name all the time, Chris?

...study in the Journal of Sociolinguistics sheds light on a key feature of call centre communication: the linguistic strategies drawn on by call centre agents to build rapport with customers. [The Conversation] I collected and analysed data from a Scottish call centre in the financial sector, combing through company documents, sitting in on training and interviewing staff....
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Article 5 mins
Employee-owned firms: More engaged and productive employees?
Money & Business

Employee-owned firms: More engaged and productive employees?

...study of behaviours in the two largest co-owned retailers in Europe (Eroski in Spain and John Lewis in the UK). We were able to assess developments over time and across economic cycles. One of the many rationales advanced as justifying employee-owned enterprises is the idea that workers in such enterprises will be more engaged and more productive. The suggestion is that...
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Article 5 mins
Second-order differential equations
Science, Maths & Technology

Second-order differential equations

...studying physical sciences, engineering, mathematics and economics. The course is designed to teach ‘pencil and paper’ techniques that are at the core of applying mathematics. Students are expected to be familiar with standard mathematical notation and with elementary functions such as sines, cosines, logarithms and exponentials. Familiarity with algebra, calculus and...
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Level 2: Intermediate 16 hrs
Psychological research, obedience and ethics
Society, Politics & Law

Psychological research, obedience and ethics

...skills. Human participants also take part in the study – attempting the same task and using the same equipment. Now the session is over, Matsuzawa’s students, Lyla and Akiho, decide to have a go themselves. Lyla I can’t memorise the order and position of the numerals. It’s very difficult. Akiho If I pass 5 then it’s getting difficult I think – 3, 4. 5 – I...
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Level 1: Introductory 5 hrs
My career goal: digital
Science, Maths & Technology

My career goal: digital

...skills. More Creative suites and software In extension to computing use, an understanding of software development – no matter your area of work – will enable you to review working systems critically and effectively. The range of free courses below give you some grounding knowledge in these areas. Development and coding Computing code is the building blocks of software...
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Article 20 mins