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...Thinking in systems - Through our discussion of value chains and interdependencies we’ve reached a good place to highlight an important distinction between ways of looking at and thinking about business. These ways are not mutually exclusive – indeed, it is strongly advised that to be commercially aware, managers should be adept at many different methods of analysis....

...systems thinking shape her role?...The situation Jemima Almey: It was very exciting to be able to recruit five new staff. There were 20 of us working in Systems Associates, so an increase of five was a big change. We needed new staff badly. We are a small consultancy firm in a specialised niche market and we had taken on more work than we could cope with. Most of us felt...

...systems and critical thinking. So understanding the complexity, dealing with information overload, and being able to kind of challenge, it's always been done like this, that status quo. So, looking at that, you've got to be able to anticipate these outcomes, these interactions, these consequences. And then, actually build the strategies, to not only implement it, but to...