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Understanding service improvement in healthcare
Health, Sports & Psychology

Understanding service improvement in healthcare

...work in healthcare, or if you are involved in healthcare in some other way, for example as a volunteer, campaigner, relative or service user. The concept of service improvement is important because it is usually at the centre of discussions around change, particularly when resources are limited and difficult decisions have to be made about healthcare priorities. In such...
Free online resources for Ukrainians settling in the UK and Ireland
Get Started

Free online resources for Ukrainians settling in the UK and Ireland

...work' written across] SKILLS FOR WORK: Enhance your work skills without committing to full-time study. Support and resources from other organisations [Cisco Networking Academy Partner]The Open University collaborates with many international industry partners within the digital technologies sector. This includes Cisco – where, The Open University leads a large community...
Extending your learning with postgraduate skills
Education & Development

Extending your learning with postgraduate skills

...work or charity activities, through educational provision, or to related policy contexts. The benefits might be changes in thinking which can then drive changes in practice. This could be your practice if you work in one of these settings. It could be the practice of others, if you share what you are learning with professionals and volunteers in these settings, either in...
How can we stop science, engineering and technology losing talented women?
Digital & Computing

How can we stop science, engineering and technology losing talented women?

...work as academics in science, technology, engineering or maths (STEM), it is still very much a man’s world. The House of Commons Science and Technology Committee published a report on Women in Scientific Careers, which says: It is astonishing that despite clear imperatives and multiple initiatives to improve diversity in STEM, women still remain under-represented at...
Revealed: what sexism in call centres can teach us about sexism in society
Society, Politics & Law

Revealed: what sexism in call centres can teach us about sexism in society

...working culture and practices in Scotland and Denmark, it became clear that call centres are built on the sexist attitudes embedded in society. [Smiling woman in call centre] A call centre employee at The University of Memphis Playing by the rules Call centres are intensely regulated and target-driven workplaces. Agents are instructed to speak to customers in certain...
Earth Day on OpenLearn
Nature & Environment

Earth Day on OpenLearn

...work every once in a while. Car sharing is another fantastic way to reduce cars on the road. Not only is this a way to network and make friends, but you’re also reducing carbon emissions and likely helping your colleagues by alleviating stress on your work car park. Read more: Living without oil (Free course) Transport and sustainability (Free course) Work habits...
So you've written your novel, what now?
History & The Arts

So you've written your novel, what now?

...work. Many publishing houses don't accept what they call 'unsolicited submissions' – manuscripts that haven't arrived via a literary agent. Below, one of those literary agents, Joanna Swainson from Hardman & Swainson, shares her top five tips for snagging an agent. 1. Finish the novel to a high standard There are no shortcuts to being a published author. Don’t...
Ambitions for Palliative and End of Life Care: making sense of a national framework for local action
Health, Sports & Psychology

Ambitions for Palliative and End of Life Care: making sense of a national framework for local action

...work was first released in 2015 and relaunched in 2021 for another five years. It outlines six ambitions, illustrated in the image, to improve the care of dying people. [Six ambitions to bring the vision of the framework about. Each ambition is represented by a different colour arrow. ] The framework is not mandated health policy. Instead, it serves as guidance for local...