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...Ben Jacoby is clearly and unambiguously saying no to a meeting. As in the previous email example, his message includes several features that mitigate the potential impact of his absence: an explicit apology, an explanation for the absence, a mention of a representative in his stead (Fred), and a detailed list of updates that would presumably have been shared by him at the...

...Ben’ as she had often talked about ‘Little Ben’ near where her grandmother works and a ‘Baby Ben’ near where she lives. Cerys helped to buy tickets and deal with the money, and the family talked about their journey to London on the train. When they were looking towards Big Ben from across the river at the London Eye, Cerys’s grandmother gave her a camera. At...