904 search results

Justice, fairness and mediation
Money & Business

Justice, fairness and mediation

...et al., 2010, p. 10) Unlike some of the more formal aspects of justice discussed earlier, restorative justice is an essentially informal approach to resolving and redressing disputes. As Eriksson argues: Restorative justice has been presented as a response to crime that promotes inclusive dialogue, acceptance of responsibility, reparation of harm, and rebuilding of...
Level 1: Introductory 4 hrs
Introducing Black leadership Badge icon
Society, Politics & Law

Introducing Black leadership

...modes of thinking, feeling and doing. Important in this process of generating new ways of doing, thinking and feeling is the emergence of new leaders – people who are empowered to act. The academic term for the capacity to act is ‘agency’. Leadership is a practice that involves developing and unleashing people’s capacity to act in and against power. This acting...
Level 1: Introductory 24 hrs
Hybrid working: skills for leadership
Money & Business

Hybrid working: skills for leadership

...et al. (2022), a hybrid culture will only work if you treat everyone as working remotely. This ensures that everyone gets the same information, tools and opportunities to succeed, and it doesn’t differ according to where they sit and whether they are working at a desk in an office, hot-desking in a collab space, or at home. They feel that a successful hybrid culture...
Successful IT systems
Digital & Computing

Successful IT systems

...et al., 2011) across Australia, Canada and the UK found a broader range of criteria being used when 50 respondents in each of the three countries were asked to provide and to rank in order of importance the success criteria they had used to make a judgement about the success of a project they had recently worked on. In Table 2 you can see the success criteria they...
Level 3: Advanced 9 hrs
Making creativity and innovation happen
Money & Business

Making creativity and innovation happen

...et al., 2013, p. xii). These ‘products’ refer to everything from physical products to services, ideas, and processes, etc. Critically, however, the way that these ‘products’ are generated can vary substantially from context to context. Activity 1 Are you creative? Timing: Allow about 5 minutes Do you consider yourself creative? Reflect on the times that you have...
Sure, I know how to talk to people!
Money & Business

Sure, I know how to talk to people!

...et al. (2013), who developed their model of rapport based on coding many hours of police suspect interviews. The interpersonal circles they developed from this research are shown in Figure 2 below. [Described image] Figure 2 The adaptive and maladaptive interpersonal circles taken from Alison et al.’s (2013) ORBIT model (Observing Rapport Based Interpersonal Techniques)...
Cell signalling
Science, Maths & Technology

Cell signalling

...mode of action. As outlined above and in Figure 8, signalling molecular switches mainly belong to two categories. Figure 8 Molecular switches used in signalling pathways. There is a remarkable similarity between the two systems, phosphorylation and GTP binding. In both, the protein switches between the active and the inactive conformation by the addition/removal of a...
Level 3: Advanced 12 hrs
Coaching others to coach Badge icon
Health, Sports & Psychology

Coaching others to coach

...the perspective of a model used to train negotiators handling a crisis situation (Vecchi et al., 2005). The Behavioural change stairway model (BCSM), represented in Figure 6, claims that five steps can lead to a desirable change in behaviour. [Described image] Figure 6 The Behavioural change stairway model This model suggests that each step is one part of a sequence that builds on another. For example, it is claimed ......
Level 2: Intermediate 24 hrs