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Exploring evidence-based policing
Money & Business

Exploring evidence-based policing

...Introduction - The fact that an opinion has been widely held is no evidence whateverthat it is not utterly absurd. (Bertrand Russell) In recent years policing has seen a shift away from taken-for-granted ways of doing things. As part of this shift, the utilisation of a more consistent evidence base to support decisions, techniques and interventions has become more...
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Level 1: Introductory 4 hrs
Rupesh Shah On Using Systems Thinking In Practice
Society, Politics & Law

Rupesh Shah On Using Systems Thinking In Practice

...Management. Rupesh has worked as a participatory development practitioner and community educator, designing and managing a range of international and local projects in the UK, India, Argentina and Nigeria. In describing himself, Rupesh imagines a rich picture with a cartoon of body in a dynamic yoga pose, trees in a landscape that included a shrub with branches in the...
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Audio 15 mins
Living with MS: Not just surviving but thriving (with a little canine care)
Health, Sports & Psychology

Living with MS: Not just surviving but thriving (with a little canine care)

...manage. While there are now treatments for the most common form of MS (Relapsing-Remitting MS), these disease modifying therapies (DMT’s) can slow the progress of the disease, but they are not a cure. Recent reports suggest that people with long term conditions like MS, spend on average 3 hours a year with health professionals. The remaining 8,757 hours per year is...
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Article 5 mins
Developing business ideas for drone technologies Badge icon
Money & Business

Developing business ideas for drone technologies

...Introduction - Welcome to Week 1 of Developing business ideas for drone technologies. This week you will develop an initial view of the drone industry, looking at the evolution of the industry and the potential market opportunities available. The aim of this week is to present the potential for business development in the drone industry. You will look at recent...
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Level 1: Introductory 24 hrs
Revealed: what sexism in call centres can teach us about sexism in society
Society, Politics & Law

Revealed: what sexism in call centres can teach us about sexism in society

...managers and agents, as well as an investigation into the industry’s working culture and practices in Scotland and Denmark, it became clear that call centres are built on the sexist attitudes embedded in society. [Smiling woman in call centre] A call centre employee at The University of Memphis Playing by the rules Call centres are intensely regulated and target-driven...
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Article 5 mins
When is the best time to buy plane tickets?
Money & Business

When is the best time to buy plane tickets?

...management. Airlines and their bucket lists Here is how yield management works. For each flight or route (if we are talking about multi-segment itineraries), the airline has a set of available price levels – from the most expensive fully refundable fare to the cheapest deeply discounted non-refundable price. The industry jargon for these prices is “buckets.” Then,...
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Article 5 mins
The role of business development in AstrobiologyOU
Science, Maths & Technology

The role of business development in AstrobiologyOU

...Manager, about the role of business development in AstrobiologyOU...Yiannis, can you tell me about your journey to astrobiology? I was fascinated by science from a young age. As part of the post-Apollo generation, I closely followed developments in space exploration, such as the Voyager mission to the planets, and the advent of the Space Shuttle. In tune with the times, I...
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Article 10 mins
Customer Service: Expert's Corner with Professor Sally Dibb
Money & Business

Customer Service: Expert's Corner with Professor Sally Dibb

...management so important?...[Sally Dibb] Why do some businesses bend over backwards to keep customers happy, and why do some of them appear not to care? What is the impact of poor customer service on a business and how much does it cost them to invest in improving their infrastructure? To delve deeper into this topic, Professor Sally Dibb, internationally renowned academic...
View article Customer Service: Expert's Corner with Professor Sally Dibb
Article 5 mins