2,184 search results
What do we mean by digital health and social care?
Health, Sports & Psychology

What do we mean by digital health and social care?

...Introduction - This free course, What do we mean by digital health and social care?, will focus on digital health and social care technologies. Digital health technologies encompass a range of innovations and interventions. During this course you will explore the different types of technologies that exist in health and social care and the advantages and disadvantages...
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Level 1: Introductory 4 hrs
Revealed: what sexism in call centres can teach us about sexism in society
Society, Politics & Law

Revealed: what sexism in call centres can teach us about sexism in society

...managers and agents, as well as an investigation into the industry’s working culture and practices in Scotland and Denmark, it became clear that call centres are built on the sexist attitudes embedded in society. [Smiling woman in call centre] A call centre employee at The University of Memphis Playing by the rules Call centres are intensely regulated and target-driven...
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Article 5 mins
When is the best time to buy plane tickets?
Money & Business

When is the best time to buy plane tickets?

...management. Airlines and their bucket lists Here is how yield management works. For each flight or route (if we are talking about multi-segment itineraries), the airline has a set of available price levels – from the most expensive fully refundable fare to the cheapest deeply discounted non-refundable price. The industry jargon for these prices is “buckets.” Then,...
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Article 5 mins
The role of business development in AstrobiologyOU
Science, Maths & Technology

The role of business development in AstrobiologyOU

...Manager, about the role of business development in AstrobiologyOU...Yiannis, can you tell me about your journey to astrobiology? I was fascinated by science from a young age. As part of the post-Apollo generation, I closely followed developments in space exploration, such as the Voyager mission to the planets, and the advent of the Space Shuttle. In tune with the times, I...
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Article 10 mins
Customer Service: Expert's Corner with Professor Sally Dibb
Money & Business

Customer Service: Expert's Corner with Professor Sally Dibb

...management so important?...[Sally Dibb] Why do some businesses bend over backwards to keep customers happy, and why do some of them appear not to care? What is the impact of poor customer service on a business and how much does it cost them to invest in improving their infrastructure? To delve deeper into this topic, Professor Sally Dibb, internationally renowned academic...
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Article 5 mins
Why do England fail in international football competitions?
Health, Sports & Psychology

Why do England fail in international football competitions?

...manager, I mean goodness knows we’ve been through so many of these sackings and reappointments and new hopes are rising and then failure coming along. Wherein lies the failure to select the right person for the job? Anthony King: Well I think there’s an issue that there is a lack of qualified English managers which is actually accentuated with the Premier League. All...
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Article 5 mins
Ramadan: What do you need to know?
Education & Development

Ramadan: What do you need to know?

...managers and colleagues do to support Muslims in the workplace who will be fasting? I have, therefore, put together a guide that should hopefully answer some common questions that arise and provide you with some further information that you might find useful. Please note that in putting the below together I have tried to be as accurate as possible and bring together the...
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Article 10 mins
Living the Legacy
Science, Maths & Technology

Living the Legacy

...introduction to this album. Darwin Now in Africa Sheila Ochugbojou discusses African Science Cafes and the other projects that she has been involved in to bring modern scientific thought and the ideas and approaches of Charles Darwin to a wide variety of people. Darwin Now in Brazil Roberta Kacowicz reveals the various British Council programmes that have been organised...
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Audio 26 mins