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...simple. The Open University Business School can help you sharpen your skills as a manager in charge of marketing. Selling direct to the public? The Open University has a course offering An introduction to retail management and marketing. The whole story Join Theo Paphitis as he follows nine companies seeking to expand their overseas markets: Theo's Adventure Capitalists....

...public and not-for-profit services. Before then, these recipients were called passengers, patients, students and so on. These more traditional terms had the advantage of indicating to service providers the needs and expectations of these service recipients. It is argued that calling everybody a customer reduces every service to a commercial transaction – and many people...

...public sectors and gives an insight into how they use different aspects of creativity to run their organisations. Martin Miller of independent music label Beggars Banquet talks about managing change, while NHS Chief Exec Samantha Jones talks about managing creativity when faced with the pressures of running NHS trust. Also featuring contributions from Microsoft, Cloud...